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Hims And Hers company logo
Sr. Manager, Category Strategy & Analysis
Oct 18
Hims And Hers
Oct 18
Business
All U.S.
Fully Remote
135k-155k / Yr
<p>Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. </p><p>Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit <a href='http://hims.com/about'>hims.com/about</a> and <a href='http://hims.com/how-it-works'><u>hims.com/how-it-works</u></a> . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit <a href='http://www.hims.com/careers-professionals'><u>www.hims.com/careers-professionals</u></a>.</p><h2>About the Role:</h2><p>We’re looking for a <strong>Sr. Manager, Category Strategy & Analysis</strong> to be the analytical engine behind the Hims categories — <strong>Sexual Health (ED/PE), Testosterone, and Hair</strong>. You’ll partner with the GM and Category Directors to shape, prioritize, and drive the initiatives that move the P&L, turning rich analytics and synthesized insight into decisions: what we build, what we launch, and in what order.</p><p>This is a strategy seat with real leverage. The Hims portfolio runs on two roadmaps — the <strong>tech product roadmap</strong> and the <strong>treatment development pipeline</strong> — and your sizing, models, and prioritization frameworks are what keep both honest, aligned, and defensible in front of leadership.</p><p>Reports to the General Manager, Hims. Works day-to-day with Category Directors, finance, product, analytics, and clinical partners.</p><h2>You Will:</h2><p><strong>Drive Category Strategy & Prioritization</strong></p><ul><li><p>Act as a <strong>strategic thought partner</strong> to the GM and Category Directors on the category’s biggest levers — acquisition, retention, conversion, and new-treatment launches.</p></li><li><p>Own the analytical backbone of <strong>growth initiative management</strong>: size opportunities, build prioritization frameworks (impact vs. effort, must-have vs. nice-to-have), and maintain a stack-ranked view across the acquisition, tech product, and treatment development roadmap.</p></li><li><p>Pressure-test business cases before they reach leadership — make the assumptions explicit and the trade-offs visible.</p></li><li><p>Generate ideas and stay on the lookout for opportunities that sit beyond one initiative and would meaningfully drive business value.</p></li></ul><p><strong>Lead in Analytics & Modeling</strong></p><ul><li><p>Use business acumen and justifiable assumptions to build models that drive real decisions — forecasts, scenario analyses, initiative sizing.</p></li><li><p>Create and manipulate dashboards and charts in <strong>Looker and Amplitude</strong> to draw conclusions, feed models, and make recommendations.</p></li><li><p>Own recurring performance reads — initiative scorecards and WBR inputs across revenue, contribution margin, retention, S2S, and ARPU.</p></li><li><p>Become a close partner to the analytics team, understanding the nuances of data and reporting.</p></li></ul><p><strong>Champion Experiments & Strategic Projects</strong></p><ul><li><p>Develop and deploy experiments with product and analytics; monitor results and recommend iterations and improvements.</p></li><li><p>Act as a leader, key resource, and thought partner in the execution of high-priority one-off projects.</p></li><li><p>Proactively generate hypotheses and solve for problems before they arise; adapt quickly to new organizational priorities.</p></li></ul><p><strong>Support Treatment & Program Launches</strong></p><ul><li><p>Analyze the potential of <strong>new treatments, SKUs, and programs</strong> — build scenarios and initial forecast models that feed the treatment development roadmap.</p></li><li><p>Conduct market analysis to identify emerging trends and opportunities in men’s health.</p></li><li><p>Help build the launch playbook — map what has to be true for launch success, from clinical and regulatory milestones to go-to-market.</p></li></ul><h2>You Have:</h2><ul><li><p><strong>6+ years</strong> of business experience; <strong>management consulting or strategy experience is required</strong>.</p></li><li><p>Proven experience in strategic analytics and business prioritization.</p></li><li><p>Strong analytical skills with the ability to derive actionable insights from complex data sets.</p></li><li><p>Demonstrated success synthesizing large amounts of data into clear, executive-ready narratives and materials.</p></li><li><p>Excellent communication and collaboration skills to work effectively across cross-functional teams.</p></li><li><p>A proactive and flexible mindset — you identify and address challenges independently and quickly.</p></li><li><p>Bachelor’s degree; MBA preferred.</p></li></ul><h2>Bonus If You Have:</h2><ul><li><p>Direct-to-consumer, telehealth, or consumer health experience.</p></li><li><p>Looker / Amplitude fluency.</p></li><li><p>Experience supporting product or treatment roadmap planning in a regulated environment.</p></li></ul><h2>Why This Role Matters:</h2><p>The Hims categories win or lose on prioritization — which bets get funded, which launches get sequenced first, and whether the roadmap reflects the numbers. This role owns that analytical foundation. Do it well, and you’ll shape what Hims builds and launches next — with a clear path toward <strong>Director-level category ownership</strong>.</p><h2>Our Benefits (there are more but here are some highlights):</h2><ul><li><p>Competitive salary & equity compensation for full-time roles</p></li><li><p>Unlimited PTO, company holidays, and quarterly mental health days</p></li><li><p>Comprehensive health benefits including medical, dental & vision, and parental leave</p></li><li><p>Employee Stock Purchase Program (ESPP)</p></li><li><p>401k benefits with employer matching contribution</p></li><li><p>Offsite team retreats</p></li></ul><p>We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.</p><p>Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.</p><p>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p><p>Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href='mailto:[email protected]'><u>[email protected]</u></a> and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.</p><p>To learn more about how we collect, use, retain, and disclose Personal Information, please visit our <a href='https://www.hims.com/global-candidate-privacy-statement'><u>Global Candidate Privacy Statement</u></a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Skydio company logo
Customer Success Manager DFR Majors - Northwest
Oct 18
Skydio
Oct 18
Support/Success
Multiple States
Fully Remote
120k-160k / Yr
<p>Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from <a href='https://www.skydio.com/solutions/energy-and-utilities'>utility inspectors</a> to <a href='https://www.skydio.com/solutions/public-safety'>first responders</a>, <a href='https://www.skydio.com/solutions/national-security/tactical-isr'>soldiers in battlefield scenarios</a>, and <a href='https://www.skydio.com/solutions'>beyond</a>.</p><h2>About the Team:</h2><p>The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success.</p><h2>About the role:</h2><p>We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our Public Safety customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Manager, Customer Success (Public Safety, Major-Markets) and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers.</p><p><strong>Location:</strong> This role is ideally suited for candidates based in the Northwest United States and located near a major airport. The account focus will include OR, WA, ID, UT, MT, CO, KS, and NE, IA, MO, MN.</p><p><strong>How you’ll make an impact:</strong></p><ul><li><p>Build scalable processes for customer on-boarding and post sales success</p></li><li><p>Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services</p></li><li><p>Develops Healthy Customer Relationship through proactive support and cadence based follow ups</p></li><li><p>Quantifying product feedback and briefing executives to drive software and hardware engineering to better fit our customers needs</p></li><li><p>Create customer Loyalty through proactive support and account management</p></li><li><p>Advocate for Enterprise customers through deep understanding of their use cases and needs</p></li><li><p>Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology</p></li><li><p>Ensure expansions and renewals through proactive support</p></li><li><p>Manage ~20x accounts driving adoption to ensure expansions and renewals of book of business</p></li></ul><h2>What makes you a good fit:</h2><ul><li><p>Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement)</p></li><li><p>Proven track record of implementing new technology, driving adoption of hardware and software, and interfacing with technical teams to deliver on customer schedules</p></li><li><p>Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts</p></li><li><p>Experience with commercial Unmanned Aircraft Systems and related software development/deployment</p></li><li><p>Work directly with customers through proactive, metrics based engagement</p></li><li><p>Work closely with customers to ensure renewals, identifying accounts that are at risk not to renew</p></li><li><p>Work closely with customers and sales to ensure expansion, identifying the vertical specific pain points that could prevent this expansion</p></li></ul><h2>Requirements</h2><ul><li><p>A strong desire to learn, innovate, and adapt to a growing and changing environment</p></li><li><p>Willingness to travel approximately 40%</p></li><li><p>Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions</p></li></ul><p><strong>Compensation:</strong> At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $120,000 - $160,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria.</p><p>*Compensation for certain positions may vary based on the position’s location.</p><p>#Li-jf1</p><p>At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.</p><p>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.</p><p>For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit <a href='https://www.e-verify.gov/'>https://www.e-verify.gov/</a></p>
CO, ID, IA, KS, MN, MO, MT, NE, OR, UT, WA
Support/Success
Socket company logo
Product Manager
Oct 18
Socket
Oct 18
Product
All U.S.
Fully Remote
<h2>About Us</h2><p>Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just <a href='https://socket.dev/love'>check out their tweets</a> to see for yourself!)</p><p><br>Founded by <a href='https://www.linkedin.com/in/feross/'><strong><u>Feross Aboukhadijeh</u></strong></a>, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised <a href='https://socket.dev/blog/series-b'><strong><u>$</u></strong></a><a href='https://socket.dev/blog/series-c'><strong><u>125M in funding</u></strong></a> from top angels, operators, and security leaders.</p><p>We’re hiring Socket’s first Product Manager. You’ll come in at a point where there’s real product-market pull, a growing customer base, and a lot of room to shape what comes next. You’ll have a direct hand in deciding what we build, why we build it, and where Socket goes from here.</p><p>You'll work closely with leadership and engineering to shape Socket's product strategy: understanding where customers are heading, identifying the problems we should solve, deciding where to invest, and turning those decisions into clear priorities and shipped products. You'll spend real time with developers and security teams, work closely with Customer Engineering and Sales, and bring those perspectives back to the team to help shape what we build next.</p><p>You'll also build the product practices that will help Socket scale: how we prioritize, make tradeoffs, define success, roadmap, and communicate what we're building and why. You won't be inheriting a playbook. You'll be building it.</p><h2>What you’ll do:</h2><ul><li><p>Own prioritization across customer commitments, support escalations, reliability work, and new opportunities, and be clear about what each new commitment displaces.</p></li><li><p>Dig underneath feature requests. Talk directly with customers, sit in on CE and Sales calls, and test proposed solutions early enough to change course.</p></li><li><p>Partner with engineers and designers to turn priorities into requirements, user stories, success criteria, and project plans with owners, dependencies, and milestones.</p></li><li><p>Engage seriously with technical constraints, balancing cost when evaluating options.</p></li><li><p>Keep a current picture of what we've committed to, from contractual obligations to exploratory work, and give GTM orgs clear guidance on what they can promise, what they can discuss, and how firm the timelines are.</p></li><li><p>Write down the expected benefit and key assumptions behind each investment, follow up on adoption and outcomes, and bring what you learn into the next round of decisions.</p></li></ul><h2>What you’ll bring:</h2><ul><li><p>Several years of product management experience, ideally owning developer-facing, security, or infrastructure products in a B2B SaaS environment.</p></li><li><p>A track record of making hard prioritization calls under real capacity limits. You're comfortable saying no, defining product boundaries, and making trade-offs explicit.</p></li><li><p>Technical enough to hold your own with engineers and customers alike, and to move easily between customer conversations, product strategy, detailed requirements, and technical trade offs. You know what a CI/CD pipeline does, what a lockfile is for, and why a check that adds two minutes to every build gets ripped out.</p></li><li><p>Customer curiosity. You get to the underlying problem instead of just passing along feature requests, and you confirm your understanding without making promises we can't keep.</p></li><li><p>You earn trust with engineers by bringing context, asking strong questions, and respecting their technical ownership, and you can influence Engineering, Customer Engineering, Sales, and leadership without relying on formal authority.</p></li><li><p>Strong project management instincts. You surface risks early and keep people aligned when scope or timing changes.</p></li><li><p>Clear, concise written communication. We work heavily async, so being able to write clearly, explain the why behind decisions, and keep everyone aligned matters.</p></li><li><p>Builder mindset. There’s no product playbook yet. You’ll help build it from the ground up.</p></li><li><h2>Preferred:</h2><ul><li><p>Experience with software supply chain security, application security, vulnerability management, or security platforms.</p></li><li><p>Experience building products for developers or security teams.</p></li><li><p>Familiarity with enterprise software evaluation, technical sales cycles, and customer-driven roadmap pressure.</p></li><li><p>Experience joining as an early or first dedicated Product Manager.</p></li></ul></li></ul><p>Hiring is a big decision on both sides. Read more about our <a href='https://socket.dev/hiring-philosophy'>Hiring Philosophy </a>and how we approach the process at Socket.</p><p><strong>Benefits:</strong> Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:</p><ul><li><p>Market competitive salary bands</p></li><li><p>Meaningful equity program</p></li><li><p>Comprehensive health benefits for you and your family (99% coverage)</p></li><li><p>Flexible time-off, holidays, and winter shutdown to rest & recharge</p></li><li><p>Paid parental leave</p></li><li><p>Remote-first, with quarterly team off-sites </p></li></ul><p><strong>At Socket, we</strong></p><ol><li><p><strong>Pursue Excellence:</strong> We set ourselves apart by consistently delivering work of exceptional quality and distinction.</p></li><li><p><strong>Move with urgency and focus:</strong> We prioritize swift, decisive action.</p></li><li><p><strong>Think rigorously:</strong> We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.</p></li><li><p><strong>Trust and amplify:</strong> We overtrust, always assume good intent, and give specific feedback to help each other improve.</p></li><li><p><strong>Feel a strong sense of ownership:</strong> We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.</p></li><li><p><strong>Are customer obsessed:</strong> We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.</p></li></ol>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Product
TRM Labs company logo
Staff Data Engineer - AI Platform
Oct 18
TRM Labs
Oct 18
Engineering
All U.S.
Fully Remote
<h2>Build a Safer World.</h2><p>TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.</p><p>TRM's government cloud environment gives public sector investigators the same real-time analytical power our commercial customers rely on, and this role keeps that environment fast, reliable, and compliant as it scales. You'll join the Data Platform Serving team, working on the StarRocks-backed serving layer that sits underneath government cloud investigations, alongside the engineer who currently owns this domain solo. This is a chance to build hands-on distributed systems experience in one of the most operationally demanding environments at TRM: a regulated, high-availability government cloud deployment.</p><p><strong>The impact you will have:</strong></p><ul><li><p>You will own performance tuning on the StarRocks serving layer, using AI-assisted query profiling (Claude, internal tooling) to find and fix slow query patterns before they become customer-facing incidents.</p></li><li><p>You will build and harden data pipelines feeding government cloud investigations, using AI code review workflows to ship reliable changes faster in a high-compliance environment where mistakes are costly.</p></li><li><p>You will reduce single-point-of-failure risk on GovCloud data infrastructure by becoming the second engineer who can independently operate and troubleshoot the serving layer, cutting incident response time when the primary owner is unavailable.</p></li><li><p>You will use AI-assisted debugging and log analysis to triage production issues in a regulated environment, turning multi-hour investigations into rapid root-cause fixes.</p></li></ul><p><strong>What we’re looking for:</strong></p><ul><li><p>U.S. citizenship is required for this role due to government cloud data access requirements.</p></li><li><p>Hands-on experience operating distributed OLAP or serving-layer systems (StarRocks, Trino, ClickHouse, or similar), including query tuning and performance optimization at scale.</p></li><li><p>Experience owning data pipeline reliability and incident response, and comfort using AI tools (Claude, Cursor, or similar) to accelerate debugging, code review, and documentation.</p></li><li><p>Independent ownership mindset: you can pick up an unfamiliar piece of production infrastructure, use AI-assisted research and code exploration to ramp quickly, and take on-call responsibility with minimal oversight.</p></li></ul><p><strong>About the Team:</strong></p><ul><li><p>The Data Platform Serving team owns the layer that turns TRM's data into fast, reliable answers for the teams and systems built on top of it.</p></li><li><p>We're distributed, not distant: the team communicates constantly across Slack and async docs, with a bias toward direct, evidence-based technical discussion.</p></li><li><p>Decisions are made close to the data: engineers who operate the systems make the calls on architecture and tradeoffs, with input from the broader Data Platform org.</p></li><li><p>We work closely with Forward Deployed Engineering and Product teams to keep the government cloud environment at parity with our commercial platform.</p></li></ul><p><strong>Team Operating Rhythms:</strong></p><ul><li><p>Weekly team sync to review open incidents, in-flight infrastructure work, and upcoming compliance milestones.</p></li><li><p>Async daily updates in Slack on pipeline health, ongoing tickets, and blockers.</p></li><li><p>Sprint-based planning cycles with clear ownership assigned per workstream.</p></li><li><p>Retro after any production incident to capture learnings and adjust runbooks.</p></li></ul><p><strong>Learn about TRM Speed in this position:</strong></p><ul><li><p>A production database migration broke search-attribute registration across two environments right before a critical audit deadline. The on-call engineer traced the root cause, shipped a fix, and had both environments passing smoke tests again within the same day.</p></li><li><p>With a compliance deadline days away, the team needed off-cluster backups for the government cloud database with zero prior tooling in place. An engineer designed and shipped the full backup and restore pipeline — three stacked PRs — in under two weeks.</p></li><li><p>Audit log retention needed to jump to meet a new compliance floor with no advance notice. The engineer used AI-assisted config generation to update retention policies across the environment and verify compliance the same week.</p></li></ul><h3>Application Instructions</h3><p>If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.</p><p>Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.</p><p>If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.</p><h3>What to Expect From Our Interview Process </h3><p>Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.</p><ul><li><p><strong>Recruiter Intro:</strong> Explore your experience, motivations, and alignment with the role.</p></li><li><p><strong>Hiring Manager:</strong> Dive deeper into your relevant experience, skills, and impact.</p></li><li><p><strong>First Round:</strong> Typically 1–2 interviews focused on the skills most critical to the role.</p></li><li><p><strong>Final Round: </strong>Meet some of the people you'd be working with. This is usually a panel-style session where we go deeper on your craft, problem-solving, and alignment with TRM.</p></li><li><p><strong>References:</strong> We’ll speak with former colleagues who can provide perspective on your work and impact.</p></li><li><p><strong>Offer:</strong> If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.</p></li><li><p><strong>Welcome to TRM:</strong> Once you sign, we’ll get you ready for your first day and onboarding.</p></li></ul><p>Your recruiter will share your specific interview plan and preparation guidance along the way.</p><p><a href='https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like'>Learn more about interviewing at TRM</a></p><h3>Life at TRM</h3><p>We are building a safer world. That promise shows up in how we work every day.</p><p>TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.</p><p>Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.</p><p>At TRM, you should expect:</p><ul><li><p>Priorities and targets to change quickly as we experiment and iterate</p></li><li><p>Work that often requires operating with a high degree of ambiguity</p></li><li><p>A high level of personal ownership and accountability</p></li><li><p>Close collaboration across teams and functions</p></li><li><p>Frequent, high-touch communication</p></li><li><p>Creative problem solving and out-of-the-box thinking</p></li><li><p>A pace that rewards urgency, adaptability, and outcomes</p></li></ul><p>This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.</p><p>We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.</p><p>At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more about <a href='https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like'>Interviewing at TRM</a> </p><h3>AI Fluency at TRM</h3><p>AI fluency is a baseline expectation at TRM.</p><p>We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.</p><p>At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:</p><ul><li><p>Accelerate repeatable workflows</p></li><li><p>Structure and solve problems</p></li><li><p>Improve output quality</p></li><li><p>Increase speed and leverage</p></li></ul><p>You will be evaluated on applied AI fluency during the interview process.</p><h3>Leadership Principles</h3><p>We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.</p><ul><li><p>Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.</p></li><li><p>Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.</p></li><li><p>Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.</p></li></ul><h3></h3><h3>Join our Mission</h3><p>At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.</p><p>TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Learn more about <a href='https://podcasts.apple.com/us/podcast/refactoring-podcast/id1719137305?i=1000790467591'>building tools for defenders</a>.</p><h3></h3><h3>Privacy Policy and Additional Information</h3><p>By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our <a href='https://www.trmlabs.com/policies/privacy-policy'>Privacy Policy</a>.</p><p>We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.</p><p>Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.</p><p>If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at <a href='mailto:[email protected]'>[email protected]</a>.</p><p>To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this <a href='https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog'>form</a>. No response will be provided to inquiries unrelated to job posting compliance.</p><p>The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. </p><p>We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this <a href='https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog'>form</a>.</p><h3>Recruitment agencies</h3><p>TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.</p><h3>Learn More: <a href='https://www.trmlabs.com/culture'>Company Values</a> | <a href='https://www.trmlabs.com/interviewing'>Interviewing</a> | <a href='https://www.trmlabs.com/faq'>FAQs</a></h3>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Horizon3.ai company logo
Senior People Partner, G&A
Oct 18
Horizon3.ai
Oct 18
Business
All U.S.
Fully Remote
142k-185k / Yr
<h2>Get to Know Us</h2><p><a href='http://Horizon3.ai'>Horizon3</a> is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs.</p><p>We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, 'checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. </p><h2>What You’ll Do</h2><p>We are looking for an experienced, strategic HR Business Partner who operates with conviction and urgency to help <a href='http://Horizon3.ai'>Horizon3</a> scale through its next phase of growth. You will partner with leaders across corporate functions such as Finance, Legal, and IT/Security to build the organizational structure, leadership capability, and talent strategies needed to support a rapidly growing global business.</p><p>This role requires proven experience supporting high-velocity growth and leading organizational design and workforce planning. You understand how corporate functions evolve as a business scales and can help leaders anticipate capability gaps, clarify accountability, and sequence investments to balance growth, efficiency, and operational discipline.</p><p>Working alongside a growing team of HRBPs and People Ops partners, you will translate business priorities into practical people strategies and drive execution. You bring the judgment to advise senior executives, the confidence to challenge assumptions, and the willingness to work hands-on as we build.</p><h2>This role will be responsible for…</h2><ul><li><p>Serving as a trusted advisor to G&A executives, translating global expansion priorities into organizational structures, leadership capabilities, and talent plans that enable the business to scale.</p></li><li><p>Leading organizational design for global corporate functions, clarifying what should be centralized, regional, or local and establishing clear accountability across teams and geographies.</p></li><li><p>Partnering with Finance, Legal, IT/Security, and People Ops to anticipate the capabilities and staffing required for new market entry, entity expansion, and increasing international complexity.</p></li><li><p>Building workforce plans across growth scenarios, prioritizing critical roles, evaluating talent locations, and sequencing hiring to establish capacity ahead of business needs.</p></li><li><p>Helping leaders evolve G&A operating models to support a larger global footprint, strengthening cross-functional coordination, regional coverage, and service delivery.</p></li><li><p>Coaching executives and managers on leading globally distributed teams, delegating effectively, and maintaining consistent performance expectations across regions.</p></li><li><p>Guiding organizational change as functions expand, including new leadership layers, regional responsibilities, reporting relationships, and transitions in ownership.</p></li><li><p>Leading talent reviews and succession planning to strengthen the global leadership bench, reduce dependency on key individuals, and develop talent for broader scope.</p></li><li><p>Driving performance management grounded in role expectations and business impact, ensuring standards are applied consistently and thoughtfully across geographies.</p></li><li><p>Using workforce, retention, engagement, and performance data to surface capacity constraints and organizational risks early and guide investment decisions.</p></li><li><p>Partnering with People Ops, Legal, and regional experts to navigate employee relations, compensation, and local employment considerations as the company enters and scales in new markets.</p></li><li><p>Partnering with Talent Development and People Ops to build onboarding and manager development programs that accelerate productivity and strengthen collaboration across a growing global organization.</p></li></ul><h2>What You’ll Bring</h2><ul><li><p>7–10+ years of progressive HR experience, including substantial HRBP experience in a technology company through high-velocity growth and global expansion.</p></li><li><p>Demonstrated success helping corporate functions build the talent, leadership, and organizational capacity needed to support new markets and a growing international footprint.</p></li><li><p>Strong organizational design experience, including defining global versus regional responsibilities, clarifying decision-making ownership, and evolving structures as business complexity increases.</p></li><li><p>Experience advising CFOs and other senior functional leaders, with the business acumen and confidence to challenge assumptions, navigate tradeoffs, and influence decisions.</p></li><li><p>Strong coaching and change management skills, with experience guiding leaders through international team growth, leadership transitions, and shifts in organizational responsibilities.</p></li><li><p>A track record of strengthening performance, succession planning, and leadership development.</p></li><li><p>The ability to turn workforce and business data into clear recommendations, identify risks early, and move between strategic advising and hands-on execution.</p></li><li><p>Sound judgment, comfort with ambiguity, and a bias for action, paired with the candor, discretion, and follow-through needed to earn trust across cultures and time zones.</p></li></ul><h2>Travel Encouraged</h2><p>We are a fully remote company, and this job may require up to <strong>10% </strong>of travel to be successful. We encourage our people partners to join the departments they support at things like Sales QBRs, Engineering Planning Onsites, etc.</p><p><strong>Perks of </strong><a href='http://Horizon3.ai'><strong>Horizon3</strong></a></p><ul><li><p>Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.</p></li><li><p>Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.</p></li><li><p>Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.</p></li><li><p>Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.</p></li><li><p>Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.</p></li></ul><p><strong>Compensation and Values</strong></p><p>At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.</p><p>In accordance with various State’s transparency regulations, we provide the following salary range information for this position:</p><ul><li><p>Base salary range: $142,000 - $185,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.</p></li><li><p>Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.</p></li></ul><h2>You Belong Here</h2><p>Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, or any other legally protected status by law.</p><p>Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.</p><p>We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.</p><h2>Other Duties</h2><p>Please note this job description is not designed to cover or contain a <u>comprehensive</u> listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Hims And Hers company logo
Sr. Data Scientist
Oct 18
Hims And Hers
Oct 18
Data
All U.S.
Fully Remote
150k-180k / Yr
<p>Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. </p><p>Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit <a href='http://hims.com/about'>hims.com/about</a> and <a href='http://hims.com/how-it-works'><u>hims.com/how-it-works</u></a> . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit <a href='http://www.hims.com/careers-professionals'><u>www.hims.com/careers-professionals</u></a>.</p><h2>About the Role:</h2><p>As a Senior Data Scientist at Hims & Hers, you are a core driver of technical execution and innovation within our data organization. You take complex business challenges and translate them into robust, scalable data products and machine learning models. You will be trusted to operate with high autonomy, owning your projects from the initial exploratory analysis through to production deployment.</p><p>In this role, you will work closely with Product, Engineering, and Business stakeholders to deliver solutions that optimize our operations, refine our marketing efforts, and enhance the customer experience. You will not only build powerful models but also help uphold the engineering rigor and standards of our data team.</p><h2>You Will:</h2><ul><li><p><strong>Build from Scratch: </strong>Thrive in a 0-to-1 environment. You are comfortable rolling up your sleeves to write complex SQL, engineer your own features, and deploy baseline models (heuristics or simple ML) quickly to prove value before iterating toward complex solutions.</p></li><li><p><strong>End-to-End Execution:</strong> Own the complete model lifecycle, from data extraction and feature engineering to deployment, A/B testing, and ongoing performance monitoring.</p></li><li><p><strong>Cross-Functional Collaboration:</strong> Partner closely with Engineering, Product, and Finance teams to define technical requirements and translate model outputs into clear, actionable business insights.</p></li><li><p><strong>Uphold Technical Standards:</strong> Write clean, modular, and production-ready code. Actively participate in peer code reviews and contribute to the team’s technical best practices.</p></li><li><p><strong>Drive Project Delivery:</strong> Navigate technical ambiguity within your domain, breaking down complex project requirements into manageable, executable milestones.</p></li><li><p><strong>Team Mentorship:</strong> Provide technical guidance and support to junior data scientists and analysts, helping them troubleshoot roadblocks and adopt best practices.</p></li></ul><h2>Experience & Skills:</h2><ul><li><p><strong>5+ years</strong> of applied experience in Data Science or ML Engineering, with a track record of delivering production-ready models that drive measurable business value.</p></li><li><p><strong>Technical Proficiency:</strong> Strong expertise in Python and SQL. Deep familiarity with the Python data stack (pandas, NumPy, scikit-learn) and standard ML frameworks (such as PyTorch, XGBoost, or LightGBM).</p></li><li><p><strong>Engineering Rigor:</strong> Proven ability to build for production. Experience working in cloud-based environments (AWS or GCP) and familiarity with CI/CD workflows, version control (Git), and ML Ops principles.</p></li><li><p><strong>Analytical Problem Solving:</strong> Strong ability to connect technical metrics to business outcomes. You know how to choose the right algorithm for the right problem rather than just the most complex one.</p></li><li><p><strong>Communication:</strong> Excellent ability to explain technical concepts, model limitations, and analytical findings to non-technical stakeholders.</p></li><li><p><strong>Education:</strong> BS, MS, or equivalent experience in a quantitative field (Data Science, Statistics, Economics, CS, Applied Math, etc.).</p></li></ul><h2>Preferred Qualifications:</h2><ul><li><p><strong>0-to-1 Execution:</strong> Experience taking the very first machine learning models in an organization from exploratory notebooks to reliable, automated production pipelines.</p></li><li><p><strong>Advanced Business ML (Experience in 1-2 of the following):</strong></p><ul><li><p><strong>Customer Behavior & Propensity Modeling:</strong> Building predictive models for churn, propensity-to-buy, lead scoring, or lifetime value (LTV) to directly drive targeted marketing and product interventions.</p></li><li><p><strong>Applied Forecasting:</strong> Time-series forecasting, anomaly detection, or handling non-stationary data for demand or revenue planning.</p></li><li><p><strong>Optimization:</strong> Building engines for marketing spend, inventory management, or resource allocation.</p></li><li><p><strong>Causal Inference:</strong> Designing robust experiments (e.g., quasi-experiments, difference-</p></li></ul></li></ul><h2>Our Benefits (there are more but here are some highlights):</h2><ul><li><p>Competitive salary & equity compensation for full-time roles</p></li><li><p>Unlimited PTO, company holidays, and quarterly mental health days</p></li><li><p>Comprehensive health benefits including medical, dental & vision, and parental leave</p></li><li><p>Employee Stock Purchase Program (ESPP)</p></li><li><p>401k benefits with employer matching contribution</p></li><li><p>Offsite team retreats</p></li></ul><p>We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.</p><p>Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.</p><p>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p><p>Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href='mailto:[email protected]'><u>[email protected]</u></a> and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.</p><p>To learn more about how we collect, use, retain, and disclose Personal Information, please visit our <a href='https://www.hims.com/global-candidate-privacy-statement'><u>Global Candidate Privacy Statement</u></a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Sentilink company logo
Senior Engineering Manager, Backend/Platform
Oct 18
Sentilink
Oct 18
Engineering
All U.S.
Remote & Hybrid Options
200k-260k / Yr
<p><a href='https://www.sentilink.com/'><u>SentiLink</u></a> stops more than 150,000 fraud attempts and verifies more than 3 million identities every day to protect both institutions and consumers. The problems we work on are challenging, and solving them takes deep domain expertise, rigorous analysis, and a willingness to dig into the details.</p><p>At SentiLink, you'll work alongside smart, highly collaborative colleagues who respect each other's time and judgment, take ownership, and follow through on their commitments. Together, we do truly meaningful work protecting the identities of innocent consumers and flagging the fraudsters attempting to exploit them.</p><p>We're well capitalized and growing quickly. We already serve 13 of the top 15 U.S. banks, we're expanding into new markets, and we're backed by Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We've been named to the<a href='https://www.forbes.com/companies/sentilink/?list=fintech50'> <u>Forbes Fintech 50</u></a> and as a<a href='https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection'> <u>2026 FICO Industry Vanguard Decision Award Winner</u></a>. We were also the<a href='https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider'> <u>first company to go live</u></a> with the electronic Consent Based Social Security Number Verification (eCBSV) service, and we've <a href='https://resources.sentilink.com/media/dr.-david-maimons-congressional-testimony-on-emerging-fraud-threats-and-the-evolving-fraud-landscape'><u>testified before the U.S. Congress</u></a> on the future of identity.</p><p>We want SentiLink to be the best place you've ever worked. We offer generous benefits and support a range of working arrangements, from fully remote to in-office. We are a digital-first company with strong collaboration across the U.S. and India, and we meet in person regularly to build relationships. We have offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India.</p><h2>Role:</h2><p>We’re looking for a strong Senior Engineering Manager to lead a backend/platform-focused engineering team responsible for powering SentiLink’s core products.</p><p>This team owns the backend systems, external APIs, and services that power these experiences, as well as the technical foundation that ensures the product is scalable, reliable, and secure.</p><p>You will lead a small but growing team of engineers responsible for building API-driven systems, evolving our platform architecture, and enabling product teams to move quickly with confidence.</p><p>This role sits at the intersection of backend platform development, technical architecture, and people leadership. You’ll partner closely with product, data science, infrastructure, and front-end engineering teams to deliver high-quality systems in a fast-moving environment.</p><p>We are looking for a manager who is fundamentally a strong backend engineer and enjoys staying close to technical work, contributing to architecture, guiding design decisions, and unblocking complex systems challenges.</p><p>This is a remote, US-based position.</p><p>Technologies: React, Golang, Python, PostgreSQL (RDS), Docker, OpenSearch, AWS technologies (Lambda, Cognito and other standard services)</p><h2>Responsibilities:</h2><ul><li><p>Lead and grow a team of 10 Senior & Staff backend/platform engineers building the systems that power Intercept and other critical applications</p></li><li><p>Drive execution across planning, prioritization, and delivery with a focus on reliability and scalability</p></li><li><p>Own the technical direction of backend services and APIs, ensuring systems are secure, performant, and maintainable</p></li><li><p>Partner with product and front-end teams to translate product requirements into robust backend architectures</p></li><li><p>Collaborate with data science to productionize models and integrate decisioning systems into APIs and workflows</p></li><li><p>Work closely with infrastructure to improve system reliability, observability, and developer experience</p></li><li><p>Contribute to architectural decisions and guide the long-term evolution of our platform</p></li><li><p>Maintain high standards for code quality, testing, and operational excellence</p></li><li><p>Support incident response and ensure systems meet SLA expectations</p></li><li><p>Hire, mentor, and develop engineers while maintaining a high hiring bar</p></li><li><p>Foster a culture of ownership, accountability, and continuous improvement</p></li><li><p>Contribute to code and technical problem-solving as needed</p></li></ul><h2>Requirements:</h2><ul><li><p>3-7 years of engineering management experience leading backend or platform teams</p></li><li><p>Strong background as a senior or staff-level backend engineer</p></li><li><p>Deep experience building API-driven systems using languages like Golang, Python, or similar</p></li><li><p>Strong understanding of distributed systems, scalability, and system design</p></li><li><p>Experience owning and evolving backend architecture in production environments</p></li><li><p>Track record of shipping complex, customer-facing or platform systems</p></li><li><p>Comfortable leading technical discussions and diving into implementation details</p></li><li><p>Experience working in fast-paced, startup or growth-stage environments</p></li></ul><ul><li><p>Experience building platforms that support product teams (internal APIs, shared services, developer tooling) preferred</p></li><li><p>Familiarity with data-intensive systems, search (OpenSearch), or risk/decisioning systems preferred</p></li><li><p>Experience in fintech or highly regulated environments preferred</p></li></ul><h2>Compensation:</h2><p>$200,000/year - $260,000/year + equity + benefits</p><h2>Perks:</h2><ul><li><p>Employer paid group health insurance for you and your dependents</p></li><li><p>401(k) plan with employer match (or equivalent for non US-based roles)</p></li><li><p>Flexible paid time off</p></li><li><p>Regular company-wide in-person events</p></li><li><p>Home office stipend, and more!</p></li></ul><h2>Corporate Values:</h2><ul><li><p>Follow Through</p></li><li><p>Deep Understanding</p></li><li><p>Whatever It Takes</p></li><li><p>Do Something Smart</p></li></ul>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Cohere company logo
Software Engineer, Integrations
Oct 18
Cohere
Oct 18
Engineering
All U.S.
Remote & Hybrid Options
150k-225k / Yr
<p><strong>Who are we?</strong></p><p>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.</p><p>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.</p><p>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.</p><p>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!</p><p><strong>About North:</strong></p><p><a href='https://cohere.com/north'><u>North</u></a> is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.</p><p><br><strong>Why this role:</strong><u><br></u><br>The Data Abstractions & Tools team is the group inside North responsible for how users bring their data into the platform and put it to work. We own the systems that let users upload, organize, and share their files and knowledge bases, the framework for extending agents with skills and third-party integrations, and the data-sync pipeline that connects enterprise data sources to North's agents.</p><p>North connects to a growing set of external tools and data sources so its agents can act on a user's real workflow. This role owns the integration pipeline end-to-end: adding new integrations to the platform, helping other engineers do the same, and becoming the owner of the process that makes that repeatable. You will also create the evals and tests that make sure those integrations work as expected and keep working as the platform evolves.</p><p><strong>In this role, you will:</strong></p><ul><li><p>Build new integrations (tools) on the North agentic platform, and maintain the ones already in production.</p></li><li><p>Own the integration pipeline: the process for adding a new tool, from design to shipping to ongoing maintenance.</p></li><li><p>Help other engineers add integrations of their own, and raise the bar for how the team does it.</p></li><li><p>Create evals and tests to make sure integrations work as expected and alert on regressions.</p></li><li><p>Tune tool descriptions to improve performance based on feedback and evals.</p></li><li><p>Use AI actively in your work, while staying accountable for the quality and reliability of what you ship.</p></li></ul><p><strong>You may be a good fit if:</strong></p><ul><li><p>You have shipped production code and are comfortable building integrations against external APIs.</p></li><li><p>You have a background in evaluating agentic systems (ideal), or at minimum know what an eval is and are comfortable with prompt engineering and tool-description tuning.</p></li><li><p>You excel in fast-paced environments and can execute while priorities are a moving target.</p></li><li><p>You bring high agency: you learn quickly and drive change without waiting for perfect instructions.</p></li><li><p>You've owned things end-to-end before and care about the quality of what ships, not just that it shipped.</p></li><li><p>You enjoy helping other engineers succeed, not just shipping your own work.</p></li></ul><p><strong>Working Location:</strong></p><p>This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.</p><h2>Full-Time Employees at Cohere enjoy these Perks:</h2><ul><li><p>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.</p></li><li><p>Full health and dental benefits, including a separate budget for mental health.</p></li><li><p>RRSP matching, 401K, Pension Scheme.</p></li><li><p>100% Parental Leave top-up for up to 6 months, for either parent.</p></li><li><p>Annual enrichment benefits:</p><p>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.</p><p>Education & learning stipend for conferences, courses, and coaching.</p></li></ul><ul><li><p>6 weeks of paid vacation (30 working days!)</p></li><li><p>Budget for traveling to other offices if you are remote, plus an annual company offsite.</p></li></ul><h2>How and Where We Work:</h2><ul><li><p>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.</p></li><li><p>For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.</p></li><li><p>For those not near an office: a co-working benefit so you can work alongside others in your city.</p></li><li><p>Everyone receives a $500 home office stipend to set up your workspace properly.</p></li></ul><p>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. </p><p><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an<a href='https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit'> Accommodations Request Form</a>, and we will work together to meet your needs.</p><p>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.</p><p><em>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our </em><a href='https://cohere.com/careers'><em>official careers</em></a><em> page.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Deepgram company logo
Applied ML Engineer - Edge Devices
Oct 18
Deepgram
Oct 18
Engineering
All U.S.
Fully Remote
155k-245k / Yr
<h2>Company Overview</h2><p>Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.</p><h2>Company Operating Rhythm</h2><p>At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.</p><p>Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.</p><p>Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.</p><h2>About the role</h2><p>Deepgram's speech models are among the fastest and most accurate in the world, and today we run them at scale on NVIDIA GPUs. Our customers increasingly need those same models on hardware we don't control: non-NVIDIA accelerators, edge servers, and embedded platforms with their own inference runtimes, operator sets, and constraints. Getting Deepgram models onto those platforms, with as few changes to the model as possible and no changes to the hardware paradigm, is the job.</p><p>As an Applied ML Engineer on the Partner Platform Engineering team, you sit one layer above the metal. You take a Deepgram model as it exists today and adapt it to run correctly and efficiently within a target platform's existing kernel and runtime paradigm: swapping or reshaping operators, adjusting architecture parameters, choosing quantization and precision schemes, and validating accuracy and latency on the real device. Where a standard kernel isn't enough, you work with our Embedded AI Engineers, who write the custom kernels, and fit the model to what they build. You also own the deployment process that gets those adapted models onto edge targets repeatably.</p><p>This is not a research role and not a cloud-serving role. It is applied ML for edge deployment. It is a great fit for a senior engineer who has already shipped models to non-GPU or edge hardware and wants to do it across many platforms, or a staff-level engineer who wants to define how Deepgram ports speech models to new hardware. We'll set the level to your experience.</p><h2>What you'll do</h2><ul><li><p>Port Deepgram speech models to non-NVIDIA and edge platforms, adapting model structure and parameters so they run within the target's existing operator set, runtime, and kernels with minimal modification.</p></li><li><p>Own serving-side model decisions for edge targets: quantization and precision choices, operator substitution, graph rewrites, and architecture tweaks that fit a model to a device's constraints while holding accuracy and latency.</p></li><li><p>Validate every port on real hardware: build accuracy, latency, throughput, and memory benchmarks per platform, and catch regressions before a customer does.</p></li><li><p>Build the deployment path for edge targets: model packaging, conversion pipelines, versioning, and automated delivery so shipping a model to a new device is repeatable rather than bespoke.</p></li><li><p>Work with Embedded AI Engineers when a standard kernel isn't enough: specify what the model needs, then adapt the model to use the custom kernel they deliver.</p></li><li><p>Partner with platform and silicon vendors on their runtimes and toolchains, and turn their expected model format and operator conventions into a working Deepgram deployment.</p></li><li><p>Feed edge constraints back to Research and Impeller so future models are easier to port, without taking on research or core productionization work yourself.</p></li><li><p>As the team grows, take on adjacent production concerns at the edge: automated deployment, model security and integrity on customer hardware, and fleet-level observability.</p></li></ul><h2>You'll love this role if you</h2><ul><li><p>Have already fought to get a model running on hardware that wasn't built for it, and want to do that across many platforms.</p></li><li><p>Prefer changing the model to fit the hardware over changing the hardware to fit the model, and know when each is the right call.</p></li><li><p>Care about the numbers on the device, not the numbers in the notebook.</p></li><li><p>Like being the bridge between the team writing kernels and the team training models.</p></li><li><p>Want to ship to customers, not publish.</p></li></ul><h2>It's important to us that you have</h2><ul><li><p>Hands-on experience deploying ML models to edge or non-NVIDIA hardware in production. <strong>This is required.</strong> Cloud-only or GPU-only serving experience does not qualify on its own.</p></li><li><p>Working knowledge of quantization and precision tradeoffs (INT8, FP16, mixed precision, calibration) and how they affect accuracy and latency on real targets.</p></li><li><p>Experience with at least one edge or vendor inference runtime and its conversion toolchain (for example ONNX Runtime, TFLite, ExecuTorch, OpenVINO, Qualcomm AI Engine, or a vendor NPU SDK).</p></li><li><p>Ability to modify a model to fit a platform: reading and rewriting model graphs, swapping unsupported operators, and adjusting architecture parameters without breaking accuracy.</p></li><li><p>Strong Python and PyTorch, and production-quality engineering habits: tests, reproducibility, and benchmarks that others can rerun.</p></li><li><p>Comfort building automation around model conversion and deployment.</p></li><li><p>A builder mindset and clear communication: you can scope a port on an unfamiliar platform and drive it to a measured result.</p></li></ul><h2>It would be great if you had</h2><ul><li><p>Experience with speech, audio, or streaming/real-time models specifically.</p></li><li><p>Exposure to writing or reading low-level kernels (CUDA, Metal, NEON, or vendor DSP code), enough to collaborate closely with embedded engineers.</p></li><li><p>Experience with model security or integrity on deployed devices: signing, encrypted model storage, safe updates.</p></li><li><p>Familiarity with several accelerator families (Qualcomm, Apple, ARM, Intel, AMD, or custom NPUs) and their quirks.</p></li><li><p>A track record of building internal tooling that made porting or deploying models measurably faster.</p></li></ul><p><em><strong>Notice</strong>: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @</em><a href='http://deepgram.com'><em>deepgram.com</em></a><em> email address. If you've received a message claiming to be Deepgram, please forward it to [email protected].</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
SignalWire company logo
Account Executive
Oct 18
SignalWire
Oct 18
Business
Multiple States
Fully Remote
130k-140k / Yr
<h2>Account Executive</h2><p>This role is fully remote and open to candidates located within the United States in approved hiring states: AL, AZ, CO, FL, GA, ID, IL, IN, MA, MD, MI, MO, NC, NJ, OH, OK, OR, PA, SC, TX, UT, VA, VT, WA, WI</p><p>SignalWire is a cloud communications and voice AI company built on FreeSWITCH infrastructure. Our programmable voice, video, messaging, and AI voice agent APIs give developers and enterprises the building blocks to create modern communication experiences.</p><h2>Position Overview</h2><p>This is a hunter role, but you won't be starting from a blank page. You'll work with outbound cadences, sequencing, and messaging playbooks already built by sales leadership, so you can focus on what you do best: prospecting, building pipeline, and closing complex enterprise deals. Your feedback and field experience will directly inform how those playbooks evolve over time. You'll join a small team of tenured Account Executives and a Sales Operations Manager and report directly to the Vice President of Sales, with close visibility into company strategy.</p><p>Your work has a real, visible impact on revenue predictability and the company's go-to-market execution. And while the primary focus is landing new logos, you'll also grow the accounts you close through cross-sell, upsell, and renewals, building long-term relationships rather than handing accounts off after the sale.</p><h2>Key Responsibilities</h2><p><em><strong>Revenue Generation</strong></em></p><p>• Generate and close net-new enterprise opportunities</p><p>• Achieve or exceed assigned annual ARR quota</p><p>• Manage complex enterprise sales cycles from prospecting through close</p><p><em><strong>Pipeline Development</strong></em></p><p>• Execute a self-sourced outbound pipeline using cadences, sequencing, and messaging established by sales leadership</p><p>• Generate qualified enterprise meetings through proactive outreach</p><p>• Identify and engage key stakeholders across technical and executive buying groups</p><p>• Meet monthly self-sourced meeting targets and maintain a defined minimum share of total pipeline generated through outbound activity, as set by sales leadership</p><p>• Provide field feedback to help refine outbound cadences, sequencing, and messaging</p><p><em><strong>Operational Discipline</strong></em></p><p>• Maintain accurate pipeline and opportunity tracking in Salesforce</p><p>• Provide reliable forecasts and pipeline visibility</p><p>• Apply structured deal qualification methodologies</p><p>• Respond to formal RFPs/RFIs and coordinate cross-functional teams to meet procurement requirements</p><p><em><strong>Cross-Functional Collaboration</strong></em></p><p>• Partner with product, marketing, and leadership teams to share customer insights and inform positioning and messaging</p><h2>First 90 Days</h2><p>• Fully ramped on established outbound cadence, sequencing, and messaging</p><p>• Clear command of the target buyer, key stakeholders, and qualification process</p><h2>Required Qualifications</h2><p>• Proven ability to execute outbound pipeline generation consistently and independently</p><p>• 3–6+ years of B2B SaaS or enterprise technology sales experience</p><p>• Demonstrated experience closing complex enterprise deals</p><p>• Track record of top-quartile quota attainment</p><p>• Experience selling to both technical and executive buyers</p><p>• Hands-on experience using AI tools for sales tasks such as prospecting, messaging, or call analysis, and can point to how it improved their pipeline or deal outcomes</p><p>• Experience managing enterprise sales cycles and procurement processes</p><p>• Comfortable acting as a subject-matter expert to inform outbound content, messaging, and team enablement, while operating within a leadership-defined process</p><p>• Ability to operate independently within a defined process while maintaining high accountability for results, in a fast-moving, early-stage environment with evolving processes</p><h2>Preferred Qualifications</h2><p>• Direct experience selling CPaaS, UCaaS, or CCaaS platforms strongly preferred</p><p>• Experience selling developer tools, API-based platforms, or other infrastructure/developer-adjacent technologies</p><p>• Experience working in early-stage or high-growth companies</p><p>• Experience following structured outbound sales playbooks</p><p>• Experience selling into developer-led organizations</p><p><em><strong>Compensation Disclosure</strong></em></p><p><em>In accordance with applicable state and local pay transparency laws, the OTE range for this position is $130,000 to $140,000 USD annually, split 50/50 between base and commission. Commission is uncapped. Actual compensation within this range will be determined by location, relevant experience, skills, and scope of responsibilities. This role is also eligible for an equity grant. </em></p><p><em><strong>AI Usage Disclosure</strong></em></p><p><em>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.</em></p><h2></h2>
AL, AZ, CO, FL, GA, ID, IL, IN, MD, MA, MI, MO, NJ, NC, OH, OK, OR, PA, SC, TX, UT, VT, VA, WA, WI
Business
Kraken company logo
AI Platform Engineer, Enablement and Governance Operations
Oct 18
Kraken
Oct 18
Engineering
All U.S.
Fully Remote
110.4k-220.8k / Yr
<h2>Building the Future of Open Finance</h2><p>Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.</p><p><br>Before you apply, we encourage you to explore our <a href='https://www.kraken.com/culture'><u>culture page</u></a> to understand what drives us and how we work.</p><h2>The team</h2><p>Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.</p><p>Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.</p><h2>The opportunity</h2><ul><li><p>Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally.</p></li><li><p>Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break.</p></li><li><p>Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record.</p></li><li><p>Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation.</p></li><li><p>Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class.</p></li><li><p>Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools.</p></li><li><p>Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material.</p></li><li><p>Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.</p></li></ul><h2>What you bring</h2><ul><li><p>Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform.</p></li><li><p>Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools.</p></li><li><p>Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures.</p></li><li><p>Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with.</p></li><li><p>Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it.</p></li><li><p>Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers.</p></li><li><p>Clear written communication for technical documentation, runbooks, and policy pages.</p></li><li><p>Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.</p></li></ul><h2>Nice to haves</h2><ul><li><p>Experience standing up an internal developer or AI platform, including the self service and guardrail layers.</p></li><li><p>Exposure to FinOps or software asset management practice.</p></li><li><p>Experience with low code or workflow automation platforms.</p></li><li><p>Atlassian administration depth in Jira, Confluence, or JSM.</p></li><li><p>Familiarity with regulated industry audit and evidence work in financial services.</p></li></ul><p><em>Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.</em></p><p><em>Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.</em></p><p><em>We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.</em></p><h2>Our commitment</h2><p>Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.</p><p>We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.</p><p>As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.</p><p><strong>Stay connected</strong></p><p><a href='https://twitter.com/krakenfx'><u>Follow us on Twitter</u></a></p><p><a href='https://blog.kraken.com/#:~:text=Enter%20your%20email%20address'><u>Learn on the Kraken Blog</u></a></p><p><a href='https://www.linkedin.com/company/kraken-exchange/'><u>Connect on LinkedIn</u></a></p><p><br><a href='https://www.kraken.com/legal/candidate-privacy-notice'><u>Candidate Privacy Notice</u></a></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Owner company logo
Senior Software Engineer, RestX
Oct 18
Owner
Oct 18
Engineering
All U.S.
Fully Remote
210k-230k / Yr
<p><strong>About Owner</strong><br><br>Owner is the AI-native system local business owners use to succeed, starting with restaurants.<br><br>We’re building the system that replaces the many tools owners use to run their business.<br><br>It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.</p><p><strong>Product philosophy</strong><br><br>Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.<br><br>Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.<br><br>Using Owner should feel like having a team of great operators, engineers, and marketers working for you.</p><p><strong>Our vision</strong></p><p>We’re starting by helping independent restaurants succeed online.</p><p>But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.</p><p>Once we nail the solution for restaurants – we’ll scale it into every other local business type.</p><p>In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.</p><h2>Our traction</h2><p>Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an <a href='http://Owner.com'>Owner.com</a> website.</p><p>More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.</p><h2>Our team</h2><p>Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.</p><p>We’ll be scaling even faster in 2026 to keep pace with our customer growth.</p><h2>Where we work</h2><p>Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!</p><h2>Why we're looking for you</h2><p>Today, restaurant owners spend huge amounts of time reacting to operational problems: managing incoming orders, handling kitchen bottlenecks, coordinating delivery, updating menus, and responding to customer issues under constant time pressure.</p><p>RestX is building the autonomous operating system for restaurants. Our systems detect issues using signals across fragmented systems, automate decisions at scale, and help restaurants run with minimal manual intervention, helping owners focus on their passion: making great food and delighting their customers.</p><p>This team owns ordering, fulfillment, restaurant operations including guest relationship management, and kitchen workflows – systems directly in the critical path for restaurant revenue and a stellar guest experience.</p><p>We're looking for a Senior Full-Stack Engineer, who cares deeply about the product experience and has the range to own it end-to-end. You'll build mission-critical software systems that directly impact restaurant revenue and reputation.</p><p>This role is 100% remote and can be based anywhere in the United States and Canada.</p><h2>Our Tech Stack</h2><ul><li><p>Frontend: React, Next.js, TypeScript</p></li><li><p>Mobile: React Native</p></li><li><p>Backend: Node.js, TypeScript</p></li><li><p>Databases: MongoDB, PostgreSQL</p></li><li><p>TypeScript everywhere</p></li></ul><h2>The impact you'll have</h2><ul><li><p>Build autonomous restaurant operations software and innovate new interaction models between operators and software</p></li><li><p>Work on mission-critical systems that directly impact guest experience with our product, restaurant revenue and reputation</p></li><li><p>Build systems in a domain with rich real-time data loops with immediate customer feedback, and have a direct impact on Owner’s revenue trajectory by greatly reducing support tickets and churn</p></li><li><p>Demonstrate extreme ownership across workflows spanning ordering, kitchens, delivery, and fulfillment</p></li></ul><h2>What we're looking for</h2><ul><li><p>3+ years of software engineering experience, with meaningful time shipping customer-facing product features</p></li><li><p>Experience with our frontend stack (React, Next.js) and/or backend stack (Node.js, MongoDB, PostgreSQL)</p></li><li><p>Experience building systems end-to-end. Experience with workflow orchestration, automation systems, or AI agents is a plus.</p></li><li><p>High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of you</p></li><li><p>Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems</p></li></ul><h2>Compensation and benefits</h2><ul><li><p>The estimated starting base salary range for this role is $210K-230K depending on level, location and experience, plus a generous pre-IPO equity package</p></li><li><p>Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks!</p></li></ul><h2>Notice - Employment Scams</h2><p>Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.</p><p>We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as 'phishing' or “spam” and do not respond.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Cohere company logo
Software Engineer, Security Agents
Oct 18
Cohere
Oct 18
Engineering
All U.S.
Remote & Hybrid Options
180k-385k / Yr
<p><strong>Who are we?</strong></p><p>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.</p><p>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.</p><p>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.</p><p>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!</p><h3>Role Overview</h3><p><br>Ready to build AI agents that revolutionize enterprise security? The North Security team is looking for a Senior Software Engineer to create autonomous systems that handle the complex, critical tasks security practitioners face every day.</p><h3>Key Responsibilities</h3><p>As a Senior Software Engineer focused on agentic security, you'll build intelligent systems that empower security teams. Your responsibilities will include:</p><ul><li><p>Build autonomous security agents that perform alert triage, secure code reviews, threat modeling, and vulnerability assessment</p></li><li><p>Develop agent orchestration systems that help security practitioners automate repetitive security tasks</p></li><li><p>Design and implement agent security controls to ensure our AI agents can safely interact with sensitive enterprise data</p></li><li><p>Create the security infrastructure that allows agents to operate in high-trust environments with stringent deployment requirements</p></li><li><p>Ship production-ready agent capabilities that run efficiently in resource-constrained environments</p></li><li><p>Research and implement novel security patterns for AI agent systems, sometimes requiring custom solutions where standard libraries fall short</p></li><li><p>Conduct security testing of both the agents you build and the platform that runs them.</p></li></ul><h3>Qualifications</h3><ul><li><p>5+ years of software engineering experience with a track record of shipping user-facing security features</p></li><li><p>Strong Python development skills with significant production experience</p></li><li><p>Experience building or working with autonomous systems, AI agents, or intelligent automation</p></li><li><p>Solid understanding of security principles including session management, authentication, authorization, and secure coding practices</p></li><li><p>Ability to think about security at multiple layers: application security, agent behavior security, and infrastructure security</p></li><li><p>Comfortable working across the full stack and diving into unfamiliar codebases to understand and fix issues</p></li><li><p>Thrive in fast-paced environments where you can adapt to evolving priorities</p></li><li><p>Excited about the intersection of AI/ML and security engineering.</p></li></ul><h3>Working Location</h3><p>This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.</p><h2>Full-Time Employees at Cohere enjoy these Perks:</h2><ul><li><p>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.</p></li><li><p>Full health and dental benefits, including a separate budget for mental health.</p></li><li><p>RRSP matching, 401K, Pension Scheme.</p></li><li><p>100% Parental Leave top-up for up to 6 months, for either parent.</p></li><li><p>Annual enrichment benefits:</p><p>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.</p><p>Education & learning stipend for conferences, courses, and coaching.</p></li></ul><ul><li><p>6 weeks of paid vacation (30 working days!)</p></li><li><p>Budget for traveling to other offices if you are remote, plus an annual company offsite.</p></li></ul><h2>How and Where We Work:</h2><ul><li><p>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.</p></li><li><p>For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.</p></li><li><p>For those not near an office: a co-working benefit so you can work alongside others in your city.</p></li><li><p>Everyone receives a $500 home office stipend to set up your workspace properly.</p></li></ul><p>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. </p><p><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an<a href='https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit'> Accommodations Request Form</a>, and we will work together to meet your needs.</p><p>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.</p><p><em>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our </em><a href='https://cohere.com/careers'><em>official careers</em></a><em> page.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Resend company logo
Security Engineer, Platform
Oct 18
Resend
Oct 18
Engineering
All U.S.
Fully Remote
140k-160k / Yr
<p>Resend is growing fast, and there are now over 4 million developers using it. As the Platform Squad, we are responsible for the internal platform and reliability foundations that let Resend teams build, deploy, observe, and operate services safely.</p><p>This role is fully remote based in Americas or European timezones, with some expected travel for team offsites, conferences, meetups, and more.</p><p><a href='https://resend.com/handbook'><strong>Read more about how we work, how we hire, and what we value here</strong></a>.</p><h2>In this role, you will…</h2><ul><li><p>Build and improve the security foundations of Resend’s platform, including API keys, service permissions, secrets management, tenant isolation, audit logs, and internal access controls</p></li><li><p>Help design secure defaults for new services, workers, queues, databases, internal tools, and deployment pipelines</p></li><li><p>Improve detection and response for suspicious access, leaked credentials, abnormal sending behavior, privilege changes, and sensitive system events</p></li><li><p>Review and update our processes/pipelines so that security is “built-in”, not “bolt-on”</p></li><li><p>Raise the security bar</p></li></ul><h2>You will be a great fit if you...</h2><ul><li><p>Have experience securing production infrastructure, cloud environments, APIs, developer platforms, or multi-tenant SaaS products</p></li><li><p>Can write code and are comfortable reading application, infrastructure, and deployment code</p></li><li><p>Understand authentication, authorization, secrets, IAM, logging, audit trails, incident response, and secure deployment pipelines.</p></li><li><p>Independently prioritize and drive your day-to-day as the first dedicated security hire</p></li><li><p>Prefer practical improvements over heavy processes</p></li><li><p>Are low-ego, direct, curious, and willing to learn from others</p></li><li><p>Care about developer experience and believe security should be easy to adopt</p></li></ul><h2>You will be an exceptional fit if you also...</h2><ul><li><p>Have experience with email infrastructure, transactional email, sender reputation, domain verification, SPF, DKIM, DMARC, webhooks, or abuse prevention</p></li><li><p>Have secured cloud infrastructure using tools like AWS, Terraform, Kubernetes, Cloudflare, or similar systems</p></li><li><p>Have experience with open source security, GitHub organization hardening, package publishing, dependency review, or supply-chain security</p></li><li><p>Have helped a company prepare for SOC 2, ISO 27001, GDPR, enterprise security reviews, or customer trust processes without turning engineering into a compliance machine</p></li><li><p>Have built security observability, alerting, detection pipelines, or incident response workflows</p></li><li><p>Have worked closely with Trust & Safety, anti-abuse, fraud, or platform integrity teams</p></li><li><p>Have experience designing security systems for high-scale developer products</p></li></ul><h2>What it means to join the team:</h2><ul><li><p>Autonomy to 'just ship it'</p></li><li><p>100% remote team with flexible working schedules</p></li><li><p>Modern tech stack (Next.js, Raycast, Notion, etc.)</p></li><li><p>Honest and low-ego team</p></li><li><p>Ownership of problems and solutions</p></li><li><p>Comp: $140,000 - $160,000 USD, commensurate with experience</p></li></ul><h2>About Resend</h2><p>We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.</p><p>Our fully remote team of 50 spans 15 countries and counting. We're backed by a16z, Y Combinator, and others. <a href='https://resend.com/humans'>Meet the humans →</a></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Owner company logo
Senior Talent Partner, Engineering Recruiting
Oct 18
Owner
Oct 18
Business
All U.S.
Fully Remote
150k-180k / Yr
<p><strong>About Owner</strong><br><br>Owner is the AI-native system local business owners use to succeed, starting with restaurants.<br><br>We’re building the system that replaces the many tools owners use to run their business.<br><br>It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.</p><p><strong>Product philosophy</strong><br><br>Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.<br><br>Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.<br><br>Using Owner should feel like having a team of great operators, engineers, and marketers working for you.</p><p><strong>Our vision</strong></p><p>We’re starting by helping independent restaurants succeed online.</p><p>But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.</p><p>Once we nail the solution for restaurants – we’ll scale it into every other local business type.</p><p>In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.</p><h2>Our traction</h2><p>Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an <a href='http://Owner.com'>Owner.com</a> website.</p><p>More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.</p><h2>Our team</h2><p>Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.</p><p>We’ll be scaling even faster in 2026 to keep pace with our customer growth.</p><h2>Where we work</h2><p>Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!</p><h2>Why we’re looking for you</h2><p>We’re looking for a high-performing Senior Technical Recruiter to spearhead scaling our engineering teams.</p><p>In this role, you’ll be a trusted talent partner to hiring managers - driving full-cycle recruiting efforts, crafting thoughtful hiring strategies, and relentlessly pursuing top-tier technical talent. This is a high-impact position where your ability to identify, engage, and close exceptional engineers will directly shape the future of our company.</p><p>This role is 100% remote and can be based anywhere in the United States.</p><h2>The impact you will have</h2><ul><li><p>Own the full recruiting lifecycle from kickoff through offer with precision, velocity, and a strong focus on candidate pipeline building.</p></li><li><p>Design and execute creative sourcing strategies to surface and engage top-tier candidates, especially for highly competitive engineering roles.</p></li><li><p>Lead candidate outreach, pitch our mission and team with authenticity and clarity, and conduct interviews that identify both skill and potential.</p></li><li><p>Partner closely with hiring managers, deeply understanding team goals and defining what “exceptional talent” looks like for every role.</p></li><li><p>Own the full recruiting lifecycle from kickoff through offer with precision, velocity, and a strong focus on candidate experience.</p></li><li><p>Build and maintain a rich pipeline of high-caliber talent to meet both current and future hiring needs.</p></li><li><p>Serve as a champion of an outstanding candidate experience, ensuring clear, timely, and respectful communication throughout.</p></li><li><p>Actively monitor metrics and analyze data trends week over week.</p></li><li><p>The expectation is that this role will be 50% sourcing/ 50% full cycle</p></li></ul><h2>Minimum requirements</h2><ul><li><p>6+ years of full-cycle technical recruiting experience, with a consistent track record of attracting and closing world-class engineering talent.</p></li><li><p>Deep sourcing expertise, including fluency with advanced research techniques and outreach strategies.</p></li><li><p>Exceptional organizational skills - you’re able to manage dozens of moving parts while never dropping the ball.</p></li><li><p>Clear, persuasive communication - you can pitch a role with credibility and enthusiasm, and build trust with stakeholders at every level.</p></li><li><p>Detail-oriented, self-motivated, and resourceful - you operate with urgency and take ownership without waiting to be told.</p></li><li><p>A growth mindset and a high standard - you care deeply about quality and are always looking to refine and improve your craft.</p></li></ul><h2>Compensation and benefits</h2><ul><li><p>The estimated starting base salary range for this role is $150,000 - $180,000 for Senior level, depending on experience and location. The offer also includes a generous pre-IPO equity package.</p></li><li><p>Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks!</p></li></ul><h2>Notice - Employment Scams</h2><p>Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.</p><p>We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as 'phishing' or “spam” and do not respond.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Metabase company logo
Marketing Programs & Operations
Oct 18
Metabase
Oct 18
Marketing
All U.S.
Fully Remote
71.7k-130k / Yr
<p>We're a small, growing marketing team. We’re seeking a systems thinker who can contribute marketing ideas, tasks and projects with a combination of elbow grease, AI skills, creative problem solving and drawing on their lived experience. This person will get pointed at a problem and expected to solve it, sometimes with minimal direction and assistance.</p><p>Metabase is used by hundreds of thousands of people to answer questions about their own data, most of whom aren't analysts. We've always believed the best marketing for a tool like ours comes from people who use it. So we're looking for someone who is closer to our user than to a traditional marketing résumé: you've been the person on a team who figured out the data, wired up the integration, built the dashboard nobody asked for, and then explained it to everyone else. You bring that confidence to other tasks, including those you’re trying for the first time.</p><p>If you've used Metabase, or you write SQL and have opinions about BI tools, we especially want to hear from you. You'd be marketing to yourself, which is a big advantage. You’ll be working closely with everyone on the marketing team, reporting directly to the VP of Marketing. You'd be joining at a point where the marketing team is small enough that what you build becomes how we do things.</p><h2>Responsibilities</h2> <ul><p>The specifics will shift dramatically. Over the first year, expect a mix of:</p><p><ul><li>Helping build and refine our marketing stack the way an engineer would: know what's connected to what, what's breaking, and what's quietly costing us money.</li><li>Building integrations and automations between our tools using APIs, webhooks, MCPs and whatever glue is appropriate</li><li>Publishing and managing webpages via github; optimizing via A/B tests; spinning up landing pages with minimal direction.</li><li>Owning smaller channel experiments end to end, from hypothesis to write-up, including (especially) the ones that fail.</li><li>Supporting our community events programs, including logistics, speaker wrangling, pre- and post-event comms, the data collection that makes an event worthwhile.</li><li>Pressure-testing our messaging against your own experience as a data-curious person who uses tools like ours.</li></ul></p></ul> <h2>What we're looking for</h2> <ul><p>You don't need a traditional marketing background. You do need to be data-curious, technically fearless and close to our target persona. The core traits we’re looking for are some combination of:</p><p><ul><li>You've used Metabase or are comfortable writing SQL.</li><li>You have fluency with AI tools and know when to apply them.</li><li>You communicate clearly in writing, which is vital for our remote, async culture.<br>You have high-agency, are resourceful and are comfortable learning new things.</li><li>You have experience in analytics, ops, support, consulting, engineering, product, or marketing.</li></ul></p></ul> <h2>Working at Metabase</h2> <ul><p><ul><li>Amazing views from our beautiful downtown San Francisco office Zoom channel</li><li>Unlimited PTO, and a team that takes it</li><li>Substantial equity in a venture-funded company</li><li>Remote-first and async by default</li><li>Small, engineering-led, and opinionated about building a product people like using</li> <p>We're bringing data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. </p><p><strong><em>Compensation</em></strong></p><p><br><em>The US base salary range for this role is </em><strong><em>$71.7K–$130K annually</em></strong><em>, plus equity and benefits.</em><br><em>Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.</em></p><p><br><strong><em>US Benefits</em></strong></p><p><br><em>Our US benefits package also includes fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days.</em></p></ul></p></ul> <h2>How to apply</h2> <ul><p>Send us a resume and a short cover note. We read them.</p><p>In the note, we'd love to know:</p><ul><li>What you've built or figured out that you're proud of, even if it was small and internal</li><li>How you've used Metabase, or where you've used SQL</li> <p>Metabase is an equal opportunity employer. We're building a team of people with different backgrounds, and we mean it.</p></ul></ul>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Marketing
Owner company logo
Staff Database Engineer
Oct 18
Owner
Oct 18
Engineering
All U.S.
Fully Remote
<p><strong>About Owner</strong><br><br>Owner is the AI-native system local business owners use to succeed, starting with restaurants.<br><br>We’re building the system that replaces the many tools owners use to run their business.<br><br>It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.</p><p><strong>Product philosophy</strong><br><br>Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.<br><br>Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.<br><br>Using Owner should feel like having a team of great operators, engineers, and marketers working for you.</p><p><strong>Our vision</strong></p><p>We’re starting by helping independent restaurants succeed online.</p><p>But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.</p><p>Once we nail the solution for restaurants – we’ll scale it into every other local business type.</p><p>In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.</p><h2>Our traction</h2><p>Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an <a href='http://Owner.com'>Owner.com</a> website.</p><p>More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.</p><h2>Our team</h2><p>Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.</p><p>We’ll be scaling even faster in 2026 to keep pace with our customer growth.</p><h2>Where we work</h2><p>Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!</p><p>We are seeking a highly skilled Staff Database Engineer to help product teams store and access data effectively at scale. You will be the default place product engineers turn to for 'which database should this live in?' and 'will this access pattern hold up?' This means leading large projects like migrations and building the platform engineers interact with. You will be driving the largest, load-bearing changes to our data infrastructure. This is a hands-on, software-engineer-first role. It is not a BI, data-warehousing, or analytics-engineering role — that work lives with our BizOps and BI teams.</p><p>This role is 100% remote and can be based anywhere in the United States or Canada.</p><h2>The impact you'll have</h2><ul><li><p>Lead the migration of product workloads</p></li><li><p>Give product engineers a clear home for 'where should this data live and how should I access it?'</p></li><li><p>Build reusable primitives — data-sync utilities, ORM best practices, and access-pattern / schema / index review — so teams stop reinventing patterns.</p></li><li><p>Expand the product-data platform over time into caching, search, and event streaming.</p></li></ul><h2>Who you'll work with</h2><ul><li><p>Product Engineering Teams</p></li><li><p>Platform / Infrastructure Teams</p></li><li><p>This role has company-wide impact and will partner cross-functionally across the entire engineering organization.</p></li></ul><h2>What we're looking for</h2><ul><li><p>Hands-on experience working with databases inside the product — owning OLTP access patterns, indexing, query optimization, and schema design as part of building user-facing applications</p></li><li><p>Comfortable both writing code in the product stack and reasoning carefully at the database layer</p></li><li><p>Deep expertise with a major relational engine (Postgres strongly preferred) in high-volume production; experience migrating workloads (e.g., MongoDB → Postgres) a strong plus</p></li><li><p>Expertise in schema design, indexing, query optimization, and zero-downtime migrations on large, live tables</p></li><li><p>Experience scaling systems through significant traffic and data growth, in a domain where understanding access patterns at scale is a survival skill — e.g. advertising analytics, fintech / trading systems, large-scale consumer SaaS, or marketplaces</p></li><li><p>Strong software engineering ability — writes, reviews, and ships production code, not SQL alone</p></li><li><p>Flexible problem solving</p></li><li><p>Strong written and verbal communication skills</p></li><li><p>Deep sense of personal ownership and accountability</p></li><li><p>Builder mentality</p></li></ul><h2>Nice to Haves</h2><ul><li><p>Experience building shared platform primitives — data-sync tooling, ORM best practices, caching (Redis), search, or queues / event streaming</p></li><li><p>Experience with payments or financial data</p></li><li><p>Experience with cloud infrastructure (AWS/GCP), infrastructure-as-code (Terraform), and observability/performance tooling</p></li></ul><h2>Notice - Employment Scams</h2><p>Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.</p><p>We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as 'phishing' or “spam” and do not respond.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Vanta company logo
Senior Data Scientist
Oct 18
Vanta
Oct 18
Data
All U.S.
Remote & Hybrid Options
172k-202k / Yr
<p>At Vanta, our mission is to help businesses earn and prove trust.<strong> </strong>We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. </p><p>Our Data and Analytics<strong> </strong>team is currently looking for a Senior Data Scientist to join us!</p><p>You’ll be responsible for laying the foundation for a best-in-class business analytics function. You’ll partner closely with our business stakeholders to ensure that our analytics stack and processes meet the business needs today with an eye towards the future.</p><h2>What you’ll do as a Senior Data Scientist at Vanta:</h2><ul><li><p>Build and maintain trusted product data assets using dbt, Snowflake, and modern analytics infrastructure</p></li><li><p>Leverage AI-powered analytics tools and data agents (e.g., Snowflake Cortex) to accelerate insight generation, automate repeatable analysis, and scale decision-making</p></li><li><p>Define and evolve measurement frameworks for product health, customer lifecycle, and AI-powered product experiences</p></li><li><p>Partner closely with Product, Engineering, Design, and Customer Success to influence product strategy through data</p></li><li><p>Help define Vanta’s analytics strategy and AI measurement practices as our product and data platform evolve</p></li><li><p>Lead executive analytics reviews, translating complex analyses into clear recommendations that drive company decisions</p></li></ul><h2>How to be successful in this role:</h2><ul><li><p>4+ years of experience working with data as a Data Scientist, Product Analyst, or Analytics Engineer in an applied business setting</p></li><li><p>Strong foundation in SQL, Python (or R), statistics, and machine learning</p></li><li><p>Experience designing and evaluating experiments, predictive models, and other statistical analyses to inform product decisions</p></li><li><p>Experience building scalable data assets, metrics, and analytical frameworks on modern cloud data platforms (e.g., Snowflake, dbt)</p></li></ul><ul><li><p>Deep experience with data visualization</p></li><li><p>Experience using modern AI-assisted analytics tools or LLM-powered workflows to accelerate analysis and improve decision making</p></li><li><p>Deep understanding of product analytics, customer behavior, and B2B SaaS growth metrics</p></li><li><p>Experience partnering closely with Product, Engineering, Design, and Customer Success throughout the product lifecycle</p></li><li><p>Demonstrated ability to translate ambiguous business problems into meaningful analytical frameworks and actionable recommendations</p></li><li><p>Passion for building reusable analytical systems that increase organizational leverage rather than one-off analyses</p></li><li><p>Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.</p></li></ul><h2>What you can expect as a Vanta’n:</h2><ul><li><p>Industry-competitive salary and equity</p></li><li><p>Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans</p></li><li><p>16 weeks paid Parental Leave for all new parents</p></li><li><p>Health & wellness stipend</p></li><li><p>Remote workspace, internet, and cellphone stipend</p></li><li><p>Commuter benefits for team members who report to the SF and NYC office</p></li><li><p>Family planning benefits</p></li><li><p>Matching 401(k) contribution with immediate vesting</p></li><li><p>Flexible PTO policy, plus 80 hours of Sick Time</p></li><li><p>11 company-paid holidays</p></li><li><p>Virtual team building activities, lunch and learns, and other company-wide events!</p></li><li><p>Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney</p></li></ul><p>#LI-remote</p><p><em>At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.</em></p><h2>About Vanta</h2><p>We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. </p><p>Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.</p><h2>Referral Instructions</h2><p>If you are being referred for the role, please contact that person to apply on your behalf.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Data
Teamworks company logo
Senior Software Engineer (AMS)
Oct 18
Teamworks
Oct 18
Engineering
All U.S.
Fully Remote
185k / Yr
<p>We're hiring a Senior Backend Engineer to tackle some of the toughest performance and scalability challenges in our Athlete Management System (AMS), owning the work from initial investigation through production. I'm Charbel Al Batal, Director, Engineering at Teamworks. AMS supports elite sports and military organizations around the world and runs on a Java application with roughly twenty years of history. We’re building on that foundation to support significantly larger workloads, making thoughtful improvements where they will have the greatest impact.</p><p>We’re expanding the AMS backend team as part of a major effort to improve performance, reliability, and scale. The work includes evolving a legacy data model, reworking asynchronous processing, and strengthening observability. We’re looking for an engineer who enjoys digging into complex, established systems and finding practical ways to improve them. You’ll have meaningful influence over how AMS evolves—particularly its data-access patterns, asynchronous architecture, containerization strategy, and approach to performance at scale—and customers will directly feel the impact of your work.</p><h2>The Role</h2><ul><li><p>Find and address performance bottlenecks across APIs, database queries, calculations, and background jobs, with a focus on improving latency, throughput, and resource use</p></li><li><p>Improve the data-access layer and gradually evolve a legacy data model that relies heavily on XML and JSON</p></li><li><p>Strengthen our queue and asynchronous processing architecture so resource-intensive workloads are separated from customer-facing traffic, calculations complete as close to real time as possible, and retries and failures are handled reliably</p></li><li><p>Improve monitoring and observability, establish performance baselines for large workloads, and help the team spot issues before they affect customers</p></li><li><p>Operate with a high degree of independence, turning broad performance and scalability goals into technical plans and driving them through production</p></li><li><p>Partner with our Data Platform team as AMS becomes an early consumer of Teamworks’ evolving data platform, helping integrate new data capabilities into an established application</p></li><li><p>Serve as a trusted technical partner to engineering leadership by reviewing complex architectural changes, mentoring engineers, and helping the team balance immediate scaling needs with longer-term improvements</p></li></ul><h2>What I'm Looking For</h2><h3>What You Must Bring</h3><ul><li><p>6+ years of backend engineering experience, including ownership of complex systems from design through production</p></li><li><p>Strong Java skills and hands-on experience working with and improving established codebases</p></li><li><p>Experience with PostgreSQL, RESTful API design, and performance optimization at scale</p></li><li><p>Experience operating backend applications in AWS and working effectively with containerized infrastructure and infrastructure-as-code tooling</p></li><li><p>US citizenship and US-based residency, which are required for access to the secure environment supported by this role</p></li><li><p>Willingness to participate in an on-call rotation</p></li></ul><h3>Even Better If</h3><ul><li><p>Experience moving monolithic applications toward containerized or service-oriented architectures</p></li><li><p>Experience in data-intensive, high-scale, or security-sensitive environments</p></li><li><p>Experience with Python</p></li><li><p>A strong understanding of the JVM, including how to troubleshoot memory and CPU issues under load</p></li><li><p>A DevOps background and deep experience with AWS</p></li><li><p>A bachelor's degree in Computer Science or a related field</p></li></ul><h2>Why This Role</h2><p>You’ll have the opportunity to shape the future of a well-established product used by elite sports and military organizations around the world. The challenges are complex, the work has a clear impact, and you’ll have meaningful ownership over how AMS grows and performs. It’s a strong fit for someone who likes solving difficult backend problems and wants to see those improvements make a difference for customers.</p><p><em>This role is not eligible for sponsorship at this time.</em></p><p><br><em>To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamworks employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.</em></p><h2>About Teamworks</h2><p>We're the Operating System for Sports™, powering 7,000+ organizations worldwide, from collegiate programs to every major pro league. Founded in 2006, we've evolved from a messaging tool for college football into the leading sports tech platform, with 600+ global teammates building the future of sports tech. Our solutions span Personnel, Coaching, Performance, Operations, and Intelligence - helping teams recruit smarter, train better, stay compliant, and win.<br><br>Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email <a href='mailto:[email protected]'><u>[email protected]</u></a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Primer company logo
Growth Account Executive
Oct 18
Primer
Oct 18
Business
All U.S.
Remote & Hybrid Options
194k-278k / Yr
<p><strong>An Introduction to Primer</strong></p><p>Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.<br><br>Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.</p><p><a href='https://primer.io/the-primer-showcase'>Watch our showcase ></a></p><p><a href='https://www.primer.io/blog/series-c'>Read up on our $100m Series C</a></p><p><a href='https://primer.io/careers'>Learn more about our culture ></a></p><h2>Which team will you be joining?</h2><p>We are seeking a motivated and high-performing Account Executive with experience in Mid-market sales as we turbo charge our revenue engine. As a AE on the Growth team, you will own the selling of the Primer suite of products from end to end.</p><p>With a consultative approach, you will lead the sales cycle with founders, CEOs, CTOs, CFOs, and VP / Director level functional leads. You will also drive the Sales strategy by owning all aspects of the sales cycle from prospecting to discovery to close. This will include cross-functional work to develop the customer strategy and contribute to other revenue initiatives.</p><p>The growth team at Primer is focused on both Mid-Market and SMB accounts. We work with founders and executives across a wide variety of verticals to gain an in-depth understanding of their business.</p><h2>🔍 What will you be doing?</h2><ul><li><p>Own and manage the entire sales cycle from prospecting to closing, focusing on Mid-market-level accounts across NAMER</p></li><li><p>Build a robust pipeline through outbound prospecting, networking, and strategic partnerships.</p></li><li><p>Develop tailored sales strategies to engage key decision-makers and demonstrate the value of Primer’s platform.</p></li><li><p>Collaborate with cross-functional teams, including Sales Engineering, Product, and Customer Success, to deliver exceptional customer experiences, update cross-functional teams with feedback from prospects, continue to hone our Ideal Customer Profile and action upon unique insights derived from your knowledge of our customers.</p></li><li><p>Contribute to team projects focused on developing and refining our sales process and playbooks. Staying informed on industry trends and payment innovations to provide valuable insights to clients.</p></li><li><p>Provide consultative selling to identify customer challenges and present innovative solutions.</p></li><li><p>Accurately forecast sales performance and maintain detailed records using CRM systems.</p></li></ul><h2>👀 What we’d love to see:</h2><ul><li><p>Driven to consistently exceed goals and expectations.</p></li><li><p>A go-getter, with a bias towards action and the ability to produce results in fast-paced, highly ambiguous situations.</p></li><li><p>Proactive, improving existing processes and developing best practices.</p></li><li><p>A strategic negotiator, with a passion for closing deals.</p></li><li><p>A life-long learner</p></li><li><p>Curious about prospects, their needs, and how Primer can help.</p></li><li><p>Energetic and bring a positive attitude to everything you do.</p></li></ul><h2>✅ A typical interview process</h2><ul><li><p>An initial intro call with a Talent Partner</p></li><li><p>An interview with the Hiring Manager</p></li><li><p>Challenge Stage - Contextualised to the role</p></li><li><p>A final, values-alignment interview</p></li></ul><h2>What's the culture like at Primer?</h2><p><br>We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.<br><br>We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.<br><br>The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.</p><h2>Our benefits</h2><p>🌍 We are fully remote and globally distributed; and have been since day one<br>💰 Competitive share options<br>🌴 Uncapped holiday, with 25 days minimum to be taken<br>🗣️ Co-working space access across major cities<br>📅 Workations & Company Retreat<br>💻 The best equipment for your role<br>🏠 £500 towards your home office setup<br>🔎 Generous learning budget<br>🏥 Private Medical Insurance<br>📈 A broad set of additional perks and benefits (<em>depending on location)</em></p><h2>Don’t meet every single requirement?</h2><p>At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.<br><br>Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
TRM Labs company logo
Content Marketing Lead
Oct 17
TRM Labs
Oct 17
Marketing
All U.S.
Remote & Hybrid Options
140k-188k / Yr
<h2>Build a Safer World.</h2><p>TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.</p><p>The Content Marketing Lead produces TRM's flagship brand content: high-impact, globally relevant work that makes TRM the reference point on the issues that define modern crime and how it's fought. You'll spend most of your time creating that content with TRM's experts and making sure it reaches the audiences who matter. You'll also set the quality bar for content across TRM and build the frameworks and AI workflows that let marketers across regions and campaigns produce strong work on their own.</p><p><strong>The impact you will have:</strong></p><ul><li><p>Create flagship content with TRM's Insights, Policy, leadership and other SME teams that makes TRM the authority on the issues that matter most to our customers</p></li><li><p>Own distribution for everything you produce. Run TRM's owned channels directly, and partner with Demand Gen, Comms and other teams to get your work into the channels you don't own, from paid promotion and earned media to executive voice. For now, you'll also oversee TRM's corporate social channels</p></li><li><p>Own TRM's voice and tone. Build the style guide, templates and AI workflows that help regional and demand marketers produce on-brand content, and give the final edit on high-visibility work</p></li><li><p>Own TRM's blog/Resources hub and, with technical and agency partners, the SEO/GEO content strategy. Produce the content that moves search and AI-citation metrics on the topics that matter most to TRM</p></li></ul><p><strong>What we’re looking for:</strong></p><ul><li><p>5+ years of B2B content marketing, with a portfolio of flagship, point-of-view work. A background in cybersecurity, threat intelligence, fintech or public-sector-facing work is a strong plus</p></li><li><p>Strong editorial judgment, and experience setting standards other teams adopt</p></li><li><p>An AI-native approach: you use AI across research, drafting, repurposing and optimization, and you're curious about new tooling</p></li><li><p>A distribution mindset: you plan how a piece will reach people before you publish it</p></li><li><p>Experience working with SEO/GEO specialists and owning the performance of the content you produce</p></li><li><p>An excellent writer who can distill nuanced, technical topics for different audiences</p></li></ul><p><strong>Learn about TRM Speed in this position:</strong></p><ul><li><p>Ship first-to-market: when Design is backed up before a launch and a competitor is about to announce a comparable solution, break a white paper into blog posts and publish yourself to win the moment</p></li><li><p>Build scalable systems (templates, standards) so quality content ships faster without adding headcount</p></li><li><p>Use AI to compress drafting and production cycles</p></li><li><p>Move content from idea to press-ready without unnecessary hand-offs</p></li></ul><h2>The following represents the expected range of compensation for this role:</h2><ul><li><p>Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.</p></li><li><p>The estimated base salary range for this role is $140,000-$188,000.</p></li><li><p>Additionally, this role may be eligible to participate in TRM’s equity plan.</p></li><li><p>Please note – we factor in the different costs for geographies outside the United States.</p></li></ul><h3>Application Instructions</h3><p>If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.</p><p>Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.</p><p>If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.</p><h3>What to Expect From Our Interview Process </h3><p>Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.</p><ul><li><p><strong>Recruiter Intro:</strong> Explore your experience, motivations, and alignment with the role.</p></li><li><p><strong>Hiring Manager:</strong> Dive deeper into your relevant experience, skills, and impact.</p></li><li><p><strong>First Round:</strong> Typically 1–2 interviews focused on the skills most critical to the role.</p></li><li><p><strong>Final Round: </strong>Meet some of the people you'd be working with. This is usually a panel-style session where we go deeper on your craft, problem-solving, and alignment with TRM.</p></li><li><p><strong>References:</strong> We’ll speak with former colleagues who can provide perspective on your work and impact.</p></li><li><p><strong>Offer:</strong> If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.</p></li><li><p><strong>Welcome to TRM:</strong> Once you sign, we’ll get you ready for your first day and onboarding.</p></li></ul><p>Your recruiter will share your specific interview plan and preparation guidance along the way.</p><p><a href='https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like'>Learn more about interviewing at TRM</a></p><h3>Life at TRM</h3><p>We are building a safer world. That promise shows up in how we work every day.</p><p>TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.</p><p>Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.</p><p>At TRM, you should expect:</p><ul><li><p>Priorities and targets to change quickly as we experiment and iterate</p></li><li><p>Work that often requires operating with a high degree of ambiguity</p></li><li><p>A high level of personal ownership and accountability</p></li><li><p>Close collaboration across teams and functions</p></li><li><p>Frequent, high-touch communication</p></li><li><p>Creative problem solving and out-of-the-box thinking</p></li><li><p>A pace that rewards urgency, adaptability, and outcomes</p></li></ul><p>This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.</p><p>We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.</p><p>At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more about <a href='https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like'>Interviewing at TRM</a> </p><h3>AI Fluency at TRM</h3><p>AI fluency is a baseline expectation at TRM.</p><p>We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.</p><p>At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:</p><ul><li><p>Accelerate repeatable workflows</p></li><li><p>Structure and solve problems</p></li><li><p>Improve output quality</p></li><li><p>Increase speed and leverage</p></li></ul><p>You will be evaluated on applied AI fluency during the interview process.</p><h3>Leadership Principles</h3><p>We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.</p><ul><li><p>Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.</p></li><li><p>Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.</p></li><li><p>Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.</p></li></ul><h3></h3><h3>Join our Mission</h3><p>At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.</p><p>TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Learn more about <a href='https://podcasts.apple.com/us/podcast/refactoring-podcast/id1719137305?i=1000790467591'>building tools for defenders</a>.</p><h3></h3><h3>Privacy Policy and Additional Information</h3><p>By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our <a href='https://www.trmlabs.com/policies/privacy-policy'>Privacy Policy</a>.</p><p>We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.</p><p>Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.</p><p>If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at <a href='mailto:[email protected]'>[email protected]</a>.</p><p>To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this <a href='https://docs.google.com/forms/d/e/1FAIpQLSc6e8jRCl2cQwgIzXLpIGQXtwvMQh__TcokvO2toAAkT44A6Q/viewform?usp=dialog'>form</a>. No response will be provided to inquiries unrelated to job posting compliance.</p><p>The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. </p><p>We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this <a href='https://docs.google.com/forms/d/e/1FAIpQLSevmAzPxWOYm_7kMHb9lEJlX3tpdBeHvvvNWjsI_6xhUfnXjw/viewform?usp=dialog'>form</a>.</p><h3>Recruitment agencies</h3><p>TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.</p><h3>Learn More: <a href='https://www.trmlabs.com/culture'>Company Values</a> | <a href='https://www.trmlabs.com/interviewing'>Interviewing</a> | <a href='https://www.trmlabs.com/faq'>FAQs</a></h3>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Marketing
Figma company logo
Manager, Design - Systems & Infrastructure
Oct 17
Figma
Oct 17
Design
All U.S.
Remote & Hybrid Options
204k-348k / Yr
<p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p><p>We're looking for a Design Manager to lead Figma's internal Design Systems and Design Infrastructure as the company transforms and expands. This is a rare opportunity to become the steward of the system behind how Figma designs and builds Figma: the foundations, tokens and variables, component libraries, tooling, governance, and shared infrastructure that help our teams create with quality and coherence at scale. The work will shape every Figma product and, through them, the experience of millions of people.</p><p>This is a senior people leadership role with meaningful scope. You'll lead designers across multiple Design work streams, set direction through a complex transformation, and partner deeply with Design, Product, and Engineering to turn strong foundations into greater quality, speed, and leverage across Figma. If you believe the best systems create coherence without limiting the autonomy teams need to do exceptional work, this is the role for you.</p><p>This is a full time role that can be held from one of our US hubs or remotely in the United States.</p><h2>What you’ll do at Figma:</h2> <ul><li>Lead and grow designers across Figma's internal Design Systems foundations, tokens and variables, component libraries, internal tooling, governance, and adoption</li><li>Set an ambitious vision and quality bar for how Figma's internal design system evolves, translating the company's transformation into coherent, durable foundations for the product suite</li><li>Partner with Design, Product, and Engineering leaders on strategy, resourcing, technical direction, adoption, and execution across a complex organization</li><li>Bring clarity and momentum to ambiguous, cross-functional work, balancing system coherence with the autonomy product teams need to solve distinct problems well</li><li>Evolve the Design Systems operating model, including governance, contribution paths, critiques and reviews, documentation, feedback loops, and adoption practices</li><li>Hire, coach, retain, and develop an exceptional team, helping designers grow their craft, judgment, and leadership across multiple workstreams</li><li>Represent the Design Systems perspective in broader organizational decisions and ensure Figma's design infrastructure evolves with its expanding product suite</li></ul> <p><h2>We'd love to hear from you if you have:</h2> <ul><li>4+ years of design management experience, including direct people leadership across multiple workstreams and a strong track record of hiring, coaching, retaining, and developing designers</li><li>Technical fluency with design foundations, tokens and variables, component libraries, internal tooling, and system architecture, plus direct experience applying or leading AI-enabled Design Systems workflows</li><li>Experience evolving an internal design system at scale, earning trust across a sizable product organization, and leading the change required to drive meaningful adoption</li><li>Deep, hands-on Figma expertise, high agency, end-to-end ownership, and a track record of creating clarity and momentum through organizational change</li><li>Experience connecting coded component systems with design libraries and design-to-code workflows</li></ul> <h2>While not required, it’s an added plus if you also have:</h2> <ul><li>Building token pipelines and maintaining reliable synchronization between design foundations and code</li><li>Creating internal tooling and automation that improves system maintenance, contribution, and adoption</li><li>A track record of building shared platform or infrastructure services that other teams depend on</li><li>Leading large-scale system migrations or design-infrastructure transformations across a multi-product organization</li></ul> <p>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p><p><strong>Pay Transparency Disclosure</strong></p><p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. </p><p>Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.</p><p>Annual Base Salary Range:</p><p>$204,000&mdash;$348,000 USD</p><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href='https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf'>equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p><p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href='mailto:[email protected]'>[email protected]</a>. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. </p><p>Examples of accommodations include but are not limited to: </p><ul><li>Holding interviews in an accessible location</li><li>Enabling closed captioning on video conferencing</li><li>Ensuring all written communication be compatible with screen readers</li><li>Changing the mode or format of interviews </li></ul> <p>To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.</p><p>By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with <a href='https://www.figma.com/legal/candidate-privacy-notice/'>Figma's Candidate Privacy Notice</a>.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Design
Stripe company logo
Program Manager, Card Network Office (Card Networks)
Oct 17
Stripe
Oct 17
Business
All U.S.
Remote & Hybrid Options
<h2>Who we are </h2> <h3>About Stripe</h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p><h3>About the team</h3> <p>The Global Partner Engineering and Operations (PE&amp;O) team is a vital part of Stripe’s Global Partnerships organization, playing a key role in our overall success. We manage the technical and operational dimensions of new and existing strategic product partnerships and programs. Positioned at the nexus of product development, engineering, and partnerships, we facilitate seamless collaboration essential for supporting Stripe’s rapid growth.</p><p><br>Our team is a diverse mix of technical and business professionals dedicated to executing operations with financial ecosystem partners. We ensure efficient technical onboarding and implementation, while also overseeing ongoing KTLO (Keep-The-Lights-On) activities and achieving strict quality and performance benchmarks. Additionally, the PE&amp;O team initiates partner-agnostic programs and solutions to tackle broad ecosystem challenges, developing tools that enhance operational efficiency and scalability.<br></p><p><strong>In This Role</strong></p><p>The team is establishing a new function to oversee Card Network Compliance. In this position, you will be responsible for developing programs and processes to address Stripe’s card network changes and their implications for both Stripe and its users. This role is crucial for ensuring we stay informed about ongoing card network announcements, enhancing our strategic position, and driving operational efficiency in response to changes.</p><p><strong> </strong></p><p>This is an exciting opportunity to contribute significantly to building a function from the ground up and to help formulate strategies that align with the best interests of Stripe and its users!</p><p><strong> </strong></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Implement Release Management Process: </strong>Establish a release management process for Stripe in accordance with Card Network mandates, advising all cross-functional partners on the impacts, changes, and timelines associated with network updates. Conduct comprehensive analyses of how these mandates affect existing processes and services.</li><li><strong>Review Card Network Releases: </strong>Review, analyze, and assess biannual card network releases to identify key initiatives that will significantly impact Stripe’s business. Collaborate cross-functionally with various teams to ensure proper visibility and prioritization of these initiatives. Facilitate communication between engineering teams and the card networks' Technical Partner Managers (TPaMs) to streamline clarifications and negotiations regarding complex mandates and programs.</li><li><strong>Monitor Compliance: </strong>Establish a framework and process for monitoring compliance with card network requirements and internal policies. Ensure regular audits and assessments are conducted to identify gaps and drive continuous improvement strategies.</li><li><strong>Develop Metrics and Dashboards: </strong>Create and implement comprehensive metrics and JIRA dashboards to effectively monitor, review, and analyze mandates for each release cycle. Regularly update and refine the dashboards to reflect current business priorities and challenges, enabling teams to make informed decisions and proactively address potential issues related to card network mandates.</li><li><strong>Manage Mandate Intake Process: </strong>Oversee the network mandate intake process, ensuring timely review, assessment, and prioritization of mandates. Lead the proactive management of waiver requests, liaising between compliance and operational teams for resolution.</li><li><strong>Engage with External Partners: </strong>Actively engage with external network partners by participating in councils, forums, and regular strategic meetings. Establish and nurture relationships that facilitate mutual understanding of goals and objectives.</li><li><strong>Advocate for Stripe: </strong>Serve as a dedicated advocate for Stripe within the card network ecosystem, ensuring that the unique perspectives, challenges, and opportunities faced by Stripe are considered by network stakeholders.</li></ul> <h2>Who you are</h2> <p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p><h3>Minimum requirements</h3> <ul><li>5+ years of experience in the payments industry, with significant expertise in working with card networks and understanding card network rules and compliance activities.</li><li>In-depth understanding of acquiring platforms and systems, and their interactions with card network products and processes.</li><li>Proficient in navigating and using JIRA for project management and tracking. Familiarity with card network portals for managing and monitoring compliance activities. Comfortable utilizing Google Workspace tools (such as Sheets, Docs, and Slides) for collaboration and documentation.</li><li>Proven track record of effectively collaborating with product and engineering teams to develop new processes and strategies in partnership with them.</li><li>Strong program and project management abilities, with the capacity to engage and influence stakeholders outside of direct control.</li><li>Excellent written and verbal communication skills to effectively engage with both internal and external partners and drive change.</li><li>Ability to thrive with minimal guidance, navigating uncertainty and ambiguity while shaping a new program and function at Stripe.</li><li>Strategic thinker adept at identifying cross-functional issues, providing innovative solutions, and communicating the implications of these solutions across existing processes, systems, and teams.</li></ul> <h3>Preferred qualifications</h3> <ul><li>Prior experience at a payment service provider (PSP), card network, or high-growth technology company is preferred.</li><li>Bachelor’s degree in a relevant field (e.g., Finance, Technology) is preferred.</li></ul>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Tremendous company logo
People Operations Manager
Oct 17
Tremendous
Oct 17
Business
All U.S.
Fully Remote
110k-160k / Yr
<p>Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide.</p><p>Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. <a href='https://www.g2.com/products/tremendous/reviews'>Check out our ratings on G2</a>.</p><p>Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.</p><h2>About the role</h2><p>We're ~175 people across the US, Canada, the UK, Brazil, and elsewhere, and we're launching our first dedicated people function. You'll own people operations end to end, you'll be the person anyone at the company can go to when something is wrong, and you'll run our immigration program in conjunction with outside counsel.</p><h2>What you'll do</h2><ul><li><p>Own our HRIS and associated systems</p></li><li><p>Administer benefits for US, Canadian, and international employees: open enrollment, carrier and broker escalations, HSA and FSA, COBRA, 401(k), and required annual notices.</p></li><li><p>Own the employee handbook, HR wiki, and people policies. Write the ones we're missing.</p></li><li><p>Own onboarding end to end: cohort logistics, new hire paperwork, and the first-90-days experience. Own offboarding, exit interviews, and severance logistics.</p></li><li><p>Be the company's HR point of contact. Take reports, run investigations, and write up findings. Build the intake, trust, and escalation process that makes reporting feel obvious and low-risk.</p></li><li><p>Run our biannual HR cycle — performance check-ins, compensation review, and the employee engagement survey — on schedule, and improve it each time.</p></li><li><p>Handle off-cycle compensation changes, promotions, relocations, and international moves, and the comp implications that come with them.</p></li><li><p>Partner with recruiting on international employment models (EOR, contractor)</p></li><li><p>Own our immigration program: manage active O-1, L-1A, H-1B, and PERM matters end to end, drive outside counsel on timelines, track renewals and expirations before they become urgent, and own I-9 compliance and verification.</p></li></ul><h2>What we're looking for</h2><ul><li><p>You have excellent judgment in situations with no precedent, and you write down your reasoning.</p></li><li><p>People trust you quickly, including people who don't know you yet. You hold confidences absolutely.</p></li><li><p>You're proactive. You'd rather build the tracker than field the emergency.</p></li><li><p>You're comfortable being senior and still doing the unglamorous work. This role includes open enrollment reminders and chasing I-9 signatures.</p></li><li><p>You write clearly. We're a documentation-first company and you'll be writing policies, investigation summaries, and company-wide comms.</p></li></ul><h2>What you'll bring</h2><ul><li><p>5+ years in people operations, HR, or a people partner role, including time at a company without a large HR team</p></li><li><p>Experience independently running workplace investigations, including harassment matters, and writing defensible documentation</p></li><li><p>Deep experience administering US benefits and leave; global benefits experience is a bonus</p></li><li><p>Strong HRIS experience; Rippling preferred</p></li><li><p>Direct, hands-on experience with employment-based immigration: H-1B, O-1, L-1, and PERM</p></li><li><p>Experience running performance and compensation cycles for 100+ people</p></li></ul><h2>What's cool about the role</h2><ul><li><p>You're the first. You'll define what the people function is here rather than inheriting someone else's version of it, with direct access to leadership and real latitude to decide how this works.</p></li><li><p><strong>Competitive pay and equity.</strong> Base salary for this role: $110k to $160k.</p></li><li><p><strong>Real benefits.</strong> 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.</p></li><li><p><strong>Fully remote.</strong> Work from anywhere in the Americas.</p></li><li><p><strong>Great culture.</strong> Read more about how we work in our <a href='https://handbook.tremendous.com/'>public handbook</a>.</p></li></ul>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Sardine company logo
Strategic Account Executive
Oct 17
Sardine
Oct 17
Business
All U.S.
Fully Remote
230k-320k / Yr
<h2>Who we are:</h2><p>Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.</p><h2>Our culture:</h2><ul><li><p>We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere</p></li><li><p>We hire talented, self-motivated individuals with extreme ownership and high growth orientation. </p></li><li><p>We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.</p></li></ul><h2>About the Role:</h2><p>As a Strategic Account Executive for our Enterprise team, you will play a pivotal role in championing the Sardine value proposition. Your responsibilities include cultivating a qualified pipeline, formulating sales strategies, and securing deals within Fortune 1000 companies, large financial institutions, and other emerging Fintechs, Neo-banks and Digital Asset Exchanges. We’re looking for an accomplished sales professional with a proven track record and an established Fraud and Financial Services network.</p><h2>What you'll be doing:</h2><ul><li><p>Cultivate relationships with executives in Business, Technology, Risk, and Compliance, elevating awareness of Sardine's brand and value proposition.</p></li><li><p>Conduct in-depth discovery sessions to comprehensively understand the challenges, initiatives, existing tech stack, and strategic priorities of potential clients.</p></li><li><p>Establish credibility, trust, and thought leadership in Digital Transformation, Digital Identity, Compliance, and Fraud domains.</p></li><li><p>Become an authority on Sardine's product offering, showcasing its composable nature and creatively providing solutions aligned with clients' business and technology challenges.</p></li><li><p>Manage end-to-end sales processes, collaborating with the Growth team and BDRs for targeted outbound strategies, qualifying sales opportunities, tailoring presentations and demos with the Solutions Engineering team, leading negotiations, and overseeing the contracting process to close deals successfully.</p></li><li><p>Collaborate cross-functionally within the Sardine team to provide market feedback from prospects and clients.</p></li></ul><h2>What you’ll need:</h2><ul><li><p>5-8 years of B2B SaaS sales experience.</p></li><li><p>3+ years of proven success in selling to fintechs and neobanks, with specific expertise in fraud and compliance is strongly preferred.</p></li><li><p>An extensive network of industry executives and leaders.</p></li><li><p>Demonstrated consultative sales experience and adeptness in conducting impactful discovery sessions.</p></li><li><p>Ability to translate risk, compliance, technical, and customer experience challenges into meaningful business value.</p></li><li><p>Exceptional research, planning, and detail-oriented skills.</p></li><li><p>Strong networking capabilities and adeptness in connecting with people.</p></li><li><p>Proficiency in managing complex, multi-threaded sales cycles.</p></li><li><p>Excellent communication, public speaking, and writing skills.</p></li><li><p>Proven experience in structuring complex deals, demonstrating strong financial acumen.</p></li><li><p>Willingness to travel across North America and globally as needed.</p></li><li><p>Proven ability to be effective working across a highly matrixed, global organization, spanning multiple geographies and timezones.</p></li></ul><p><strong>Compensation:</strong> USD $230k - $320k OTE / CAD $260k - $390k OTE + Equity with tremendous upside potential + Attractive benefits</p><p><strong>Benefits we offer:</strong></p><ul><li><p>Generous compensation in cash and equity</p></li><li><p>Early exercise for all options, including pre-vested</p></li><li><p>Work from anywhere: Remote-first Culture</p></li><li><p>Flexible paid time off and Year-end break</p></li><li><p>Health insurance, dental, and vision coverage for employees and dependents - <em>US and Canada specific</em></p></li><li><p>4% matching in 401k / RRSP - <em>US and Canada specific</em></p></li><li><p>MacBook Pro delivered to your door</p></li><li><p>One-time stipend to set up a home office — desk, chair, screen, etc.</p></li><li><p>Monthly meal stipend</p></li><li><p>Monthly social meet-up stipend</p></li><li><p>Annual health and wellness stipend</p></li><li><p>Annual Learning stipend</p></li></ul><p>Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.</p><p><em>To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our </em><a href='https://www.sardine.ai/applicant-and-worker-privacy-notice'><em>Applicant and Worker Privacy Notice</em></a><em>.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Stripe company logo
Specialist Solutions Architect, Data
Oct 17
Stripe
Oct 17
Data
Multiple States
Remote & Hybrid Options
<h2>Who We Are</h2> <h3>About Stripe</h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p><h3>About The Team</h3> <p>Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.</p><h2>What You'll Do</h2> <p>You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.</p><h3>Responsibilities</h3> <ul><li>Act as a subject matter expert on Stripe's Data products (data pipelines/export, revenue and reconciliation reporting, and analytics tooling) to accelerate opportunities</li><li>Demonstrate a deep understanding of how businesses warehouse and model payments and revenue data — data pipelines into Snowflake, BigQuery, Redshift, and Databricks; ETL/ELT patterns; and how that data feeds financial reporting, reconciliation, and BI</li><li>Conduct deep discovery of customers' existing data architecture, warehouse, and reporting stack to architect solutions that align Stripe's Data capabilities with their analytics and finance requirements</li><li>Advise customers on how to design for complexity: multi-entity and multi-currency reporting, custom data models, integration with existing BI tools (Looker, Tableau, Sigma, Metabase) and ERP/GL systems, and data freshness/latency requirements</li><li>Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations</li><li>Partner closely with the Data product sales team and actively drive opportunities for Stripe's largest customers, leading solution strategy and owning key customer relationships</li><li>Serve as a 'Voice of the Customer' to drive product and feature request prioritization</li><li>Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Data product roadmap</li><li>Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team</li><li>Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions</li><li>Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul> <h2>Who You Are</h2> <p>You're capable of engaging in both business-level and technical conversations at multiple levels of a customer organization, including finance, data, and engineering leadership. You enjoy working on products that require deep technical understanding combined with business context, and you're as comfortable in a warehouse schema as you are in a revenue conversation with a CFO. You're excited to become an expert and to share that knowledge broadly.</p><p>If you meet the minimum requirements below, we encourage you to apply — the preferred qualifications are a bonus, not a requirement.</p><h3>Minimum Requirements</h3> <ul><li>7+ years of experience in a technical sales, pre-sales, or solutions architecture role, with a focus on data platforms, analytics, or financial reporting</li><li>3+ years of hands-on experience with data warehousing and pipeline architecture (e.g., Snowflake, BigQuery, Redshift, Databricks) and ETL/ELT tooling</li><li>Strong understanding of how payments and revenue data maps to financial reporting and reconciliation workflows</li><li>Experience working with or implementing BI/analytics platforms (Looker, Tableau, Sigma, Metabase, or similar)</li><li>Strong knowledge of software engineering and API integration patterns, including how data pipelines are built and maintained</li><li>Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex technical concepts to both technical and non-technical audiences</li><li>A proven ability to build strong collaborative working relationships with business partners</li><li>Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment</li></ul> <h3>Preferred Qualifications</h3> <ul><li>Experience integrating Stripe or other RESTful APIs into data pipelines or web applications</li><li>Familiarity with complex reporting scenarios: multi-entity consolidation, revenue recognition data models, or usage-based billing data</li><li>Experience with SQL at an advanced level and comfort working directly in a customer's data warehouse during discovery</li><li>Experience as a subject matter expert in financial services, fintech, or a data/analytics vertical</li><li>Pre-sales experience with Enterprise customers</li></ul>
CA, NY
Data
Worldly company logo
Growth Marketer (6-Month Contract)
Oct 17
Worldly
Oct 17
Marketing
All U.S.
Fully Remote
75-100 / Hr
<h2>Growth Marketer (6-Month Contract)</h2><p><em>Location: Remote - US</em></p><h2>About Worldly</h2><p>Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.</p><p>Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift.</p><p>Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? <a href='http://worldly.io/about'><u>Read our story</u></a>.</p><h2>About The Role</h2><p>Worldly is hiring a contractor to execute our growth marketing campaigns and report on how they perform. This is a hands-on execution role embedded in our marketing team. You take campaigns from brief to launch to results readout: you build the emails and HubSpot workflows, launch the LinkedIn and Google Ads campaigns, set up the landing pages, QA everything, and pull the reports that tell us what worked.</p><p>You will also own answer engine optimization (AEO). Our buyers now do a lot of their research in tools like ChatGPT, Perplexity, Claude, Gemini, and Google AI Overviews, and we want to know how Worldly shows up in those answers. You will measure it, track it over time, and run the plan to improve how often and how accurately we get cited.</p><p>This is a position for one person working with the marketing team. It is not a project for an agency or a consultancy, and it is not a fractional gig you fit in around other clients. If you would be subcontracting the work or bringing a team, this is not the right fit.</p><h2>What You'll Do</h2><p><em><strong>Campaign execution</strong></em></p><ul><li><p>Execute campaigns end-to-end across paid, email, organic, events support, and content syndication, aimed at high-value accounts and buying committees in the consumer goods sector.</p></li><li><p>Do the hands-on work yourself: configure HubSpot workflows, launch and manage LinkedIn and Google Ads campaigns, build landing pages, and QA every asset before it goes live.</p></li><li><p>Support account-based marketing (ABM) programs (1:many and 1:few) with our Growth (sales) team, targeting the decision-makers at the accounts sales cares about most.</p></li><li><p>Run a test-and-learn motion: launch small, measure, retire what is not working, and scale what is. Experiments need to show positive returns to earn a larger budget.</p></li></ul><p><em><strong>Campaign reporting and performance</strong></em></p><ul><li><p>Own campaign reporting and dashboards in HubSpot and Google Analytics, including attribution, lead quality, and pipeline contribution across the funnel (Lead, MQL, SAL, SQL).</p></li><li><p>Deliver a weekly performance readout to marketing and sales. Tell us plainly what is working, what is not, and where you would recommend we move the budget.</p></li><li><p>Keep campaign workflows and reporting infrastructure clean and reliable, with a clear marketing-to-sales handoff and feedback loop.</p></li></ul><p><em><strong>AEO: measure, track, and improve</strong></em></p><ul><li><p>Measure and track Worldly’s visibility in AI answer engines: how often we get cited, our share of voice against competitors, and how accurately Worldly (and the Higg Index, available through Worldly) is described.</p></li><li><p>Build and maintain an AEO scorecard, reported monthly, so we can see whether we are gaining or losing ground.</p></li><li><p>Develop and execute AEO improvement plans: content recommendations, page structure and schema changes, whatever makes Worldly content easier for AI engines to find and cite. You work with our content and web owners to actually ship the fixes.</p></li></ul><h2>We'd Like to See</h2><ul><li><p>6+ years of hands-on B2B SaaS marketing execution, including demand generation and ABM campaigns you personally built, launched, and reported on.</p></li><li><p>Expertise in our stack: HubSpot (workflows, email, reporting), WordPress (website), LinkedIn Ads, Google Ads, and Google Analytics. ABM platform experience (ZoomInfo) a plus.</p></li><li><p>Working knowledge of AEO/GEO: you have measured how brands show up in AI answer engines and improved it, or you are an experienced SEO practitioner who has extended into AI search and can show results.</p></li><li><p>Strong analytical and reporting habits. You are comfortable with pipeline metrics and attribution, and you can explain results to sales and marketing leaders without a glossary.</p></li><li><p>You have worked closely with sales teams before and delivered leads they actually wanted.</p></li><li><p>Fluent with AI tools and genuinely excited to experiment with them. You already use AI daily in your own marketing work.</p></li><li><p>Available full-time (roughly 40 hours per week) with overlap across U.S. and APAC business hours, based in the U.S., and able to work as an independent contractor.</p></li></ul><h2>Contract Details</h2><ul><li><p><strong>Hours:</strong> 40 hours per week</p></li><li><p><strong>Compensation:</strong> $75 - $100 hourly</p></li><li><p><strong>Location</strong>: Remote</p></li><li><p><strong>Contract Details: </strong>This role will start as a 6-month contract. Worldly reserves the right to end the contract with 30 days' notice. Depending on company strategy and performance, this contractor role has the potential to extend into a longer-term contract or convert to an FTE position.</p></li></ul><h2>Life at Worldly</h2><p>Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we are able to build technology that makes a difference on a planetary level.</p><p>Our team represents over 15 countries, and brings unique experiences from technology to farming to the table. Surround yourself with kind, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals.</p><h2>General Travel Notice</h2><p>​​Roles at Worldly may require occasional travel to support business needs, including but not limited to team collaboration, customer engagement, or company events.</p><h2>Equity Statement</h2><p>We believe it’s essential to reflect the diversity of those we strive to serve. True innovation happens when everyone has room at the table, including the tools, resources, and opportunity to excel. We’re dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Marketing
AshbyHQ company logo
Real Time Analyst
Oct 17
AshbyHQ
Oct 17
Business
All U.S.
Fully Remote
95k-125k / Yr
<p>Hi! I'm Allie, Head of Support at Ashby. 👋 As our Support organization scales globally, one of the most critical levers for delivering an exceptional customer experience is making sure we have the right capacity, in the right places, at the right times, without sacrificing flexibility, quality, or humanity.</p><p>We recently hired our first Workforce Management Lead to build the forecasting and capacity-planning foundation for the team. Now we're adding a Real Time Analyst to own the execution layer: turning those forecasts into thoughtful schedules and managing coverage in real time as the day unfolds.</p><p>This is not a traditional call-center WFM role. Our Support team is highly tenured, deeply technical, and made up of thoughtful practitioners who regularly contribute beyond tickets, partnering on projects, enabling self-service, shaping tooling, and influencing product direction. Your job is to keep coverage healthy and SLAs met while protecting the flexibility that lets this team do its best work. You'll treat real-time management as an enabling function, not an adherence-policing exercise.</p><p>This role is for someone who loves the craft of scheduling and the fast pace of intraday management, is energized by live problem-solving, and sees patterns in real-time data that make the whole operation run smoother.</p><p><strong>About This Role</strong></p><p>As the Real Time Analyst, you'll own scheduling and real-time analysis (RTA) for a global Support organization. You'll partner closely with our WFM Lead, who owns long-range forecasting and capacity strategy, and translate those plans into practical schedules and live coverage decisions. Day-to-day, you'll monitor how the team is tracking against plan, recommend and make real-time adjustments, and surface the intraday signals that keep us ahead of SLA risk.</p><p>Because our WFM function is still young, you'll have significant influence over how scheduling and RTA operate at Ashby, setting up scalable, humane practices rather than inheriting rigid ones.</p><h2>Role Responsibilities</h2><h3>Scheduling and Coverage Design</h3><ul><li><p>Build and maintain global schedules that align required coverage with our headcount, skills, and time zones, translating the WFM Lead's capacity plans into workable day-to-day schedules.</p></li><li><p>Partner with Support Managers to evolve schedules as the team grows, regions expand, and needs change, including managing shift-change and time-off workflows.</p></li><li><p>Design coverage that supports SLA attainment while preserving the flexibility and autonomy our team values.</p></li><li><p>Account for skill distribution and routing so the right work reaches the right people.</p></li></ul><p><strong>Real-Time Analysis and Intraday Management</strong></p><ul><li><p>Monitor queues and team activity in real time, tracking how we're pacing against schedule and SLA throughout the day.</p></li><li><p>Make and recommend live adjustments (re-prioritization, coverage shifts, breaks/offline time) to keep service levels healthy as volume and complexity fluctuate.</p></li><li><p>Spot intraday risks early and communicate them clearly, coordinating with Support Managers to respond without creating unnecessary alarm.</p></li><li><p>Manage real-time exceptions (spikes, outages, unplanned absences) with sound judgment and a calm, collaborative approach.</p></li></ul><p><strong>Data and Insights</strong></p><ul><li><p>Track team data and behaviors as inputs that improve planning, not as compliance metrics to enforce.</p></li><li><p>Build and maintain dashboards that give visibility into coverage health, intraday trends, and emerging risk.</p></li><li><p>Feed real-world scheduling and RTA learnings back to the WFM Lead to sharpen forecasts and capacity assumptions over time.</p></li></ul><p><strong>Cross-Functional Partnership</strong></p><ul><li><p>Partner closely with the WFM Lead, Support Managers, and Support Operations to keep coverage plans aligned with reality.</p></li><li><p>Act as a trusted, day-to-day point of contact for coverage questions and live adjustments.</p></li><li><p>Advocate for sustainable, human-centered scheduling decisions that scale with the business.</p></li></ul><h2>Role Requirements</h2><p><strong>Scheduling and Real-Time Management Expertise</strong></p><ul><li><p>Hands-on experience with scheduling and/or real-time/intraday management in a Support, CX, or technical services environment (e.g., WFM Analyst, RTA Analyst, or Scheduling Analyst).</p></li><li><p>Strong grasp of coverage strategies, adherence/shrinkage/occupancy/conformance concepts, and how they translate into daily service levels.</p></li><li><p>Comfort making sound real-time decisions with imperfect information and a fast clock.</p></li></ul><p><strong>Systems and Analytical Thinking</strong></p><ul><li><p>Highly analytical, able to read live data quickly and turn it into clear, actionable adjustments and recommendations.</p></li><li><p>Experience with WFM/scheduling tooling and comfort building or maintaining dashboards.</p></li><li><p>Familiarity working with Support metrics and SLAs in a nuanced, non-mechanical way.</p></li></ul><p><strong>Collaborative and People-Centered</strong></p><ul><li><p>Deep respect for the expertise of Support professionals and an appreciation for flexible, trust-based environments.</p></li><li><p>Strong communicator who can flag risk and coordinate live adjustments without reading as 'policing.'</p></li><li><p>Comfortable partnering across managers and levels, and taking direction from the WFM Lead on strategy while owning the execution.</p></li></ul><p><strong>You Should Apply If:</strong></p><ul><li><p>You love the craft of scheduling and the pace of real-time coverage management.</p></li><li><p>You see WFM as an enabling function, not a policing one.</p></li><li><p>You're energized by live problem-solving and making quick, well-reasoned calls under pressure.</p></li><li><p>You're excited to partner with experienced, technical Support professionals who value autonomy and impact.</p></li><li><p>You want to help shape how scheduling and RTA operate as Support scales, while partnering with a WFM Lead who owns the forecasting foundation.</p></li></ul><p><strong>You May Not Want to Apply If:</strong></p><ul><li><p>You're looking for a traditional Support environment focused primarily on adherence enforcement.</p></li><li><p>You want to own long-range forecasting and capacity strategy end-to-end (that sits with our WFM Lead; this role is the scheduling + RTA partner to it).</p></li><li><p>You prefer fixed rules and static models over iteration, flexibility, and real-time judgment.</p></li><li><p>You're uncomfortable operating in ambiguity or building structure where none yet exists.</p></li><li><p>You believe there's one 'correct' way to staff or schedule Support.</p></li></ul><h2>About Ashby</h2><p>We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website:<a href='https://ashbyhq.com'> </a><u>https://www.ashbyhq.com/<br><br></u>We are well-funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We publicly launched in October 2022 and are working with amazing companies we're proud to partner with.<br><br>We’ve built an incredible team and exceptional product over the past few years, and we truly are just getting started. In short, this is the perfect time to join 🚀</p><h2>About Go To Market</h2><p>Our Support team is a part of our Customer Success department, and thus is a part of our Go To Market function. Here are a few points that should give you an idea of what it is like to work with us:</p><ul><li><p>We spend a lot of time building best-in-class products, since we believe a highly differentiated product is easier to sell.</p></li><li><p>We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers (we hope our 9.8 Support rating on G2 signals this).</p></li></ul><ul><li><p>We strongly believe that small teams with very talented people and the right work environment deliver much high performance and we're built accordingly.</p></li></ul><h2>Interview Process</h2><p>Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:</p><ul><li><p><strong>Intro Call with Recruiting</strong> - 30 Minutes</p></li><li><p><strong>Hiring Manager Interview</strong> - 45-60 Minutes</p></li><li><p><strong>Take Home Assessment</strong> - 1 week to complete</p></li><li><p><strong>Final Round interview </strong>- 2 hours</p><ul><li><p>Executive Partnership Interview with our VP of Customer Success</p></li><li><p>Operational Modeling and Manager Partnership Interview with our Director of Support and Analytics Product Manager</p></li><li><p>Enablement and Cross Functional Interview with Support Management</p></li></ul></li></ul><h2>Benefits</h2><ul><li><p>You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.</p></li><li><p>Competitive compensation is offered.</p></li><li><p>10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.</p></li><li><p>Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅</p></li><li><p>Twelve weeks of fully paid family leave in the US<em>.</em> We plan to expand this to employees in other countries as situations arise.</p></li><li><p>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!</p></li><li><p>$100/month education budget with more expensive items (like conferences) covered with manager approval</p></li></ul><p><em>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.</em></p><p><em>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Business
Cohere company logo
Software Engineer, Data Infrastructure
Oct 17
Cohere
Oct 17
Engineering
All U.S.
Remote & Hybrid Options
160k-325k / Yr
<p><strong>Who are we?</strong></p><p>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.</p><p>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.</p><p>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.</p><p>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!</p><p><strong>Why this role?</strong></p><p>We're building the data infrastructure behind some of the most demanding AI training workloads in the world, and we want sharp, curious people to help us do it. In this role, you'll build and maintain the high-performance data layer our Modeling teams rely on for training and evaluation jobs.<br><br><strong>As a Software Engineer, Data Infrastructure, you will:</strong></p><ul><li><p>Work directly on petabyte-scale storage infrastructure, and the networking and performance challenges that come with it.</p></li><li><p>Collaborate daily with researchers and engineers who are some of the best in the world at what they do.</p></li></ul><p><strong>You may be a good fit if you have:</strong></p><ul><li><p>4+ years of experience working on data storage infrastructure</p></li><li><p>Strong command of Python</p></li><li><p>Kubernetes experience, especially on the storage side (Persistent Volumes, CSI drivers, etc.)</p></li><li><p>The ability to transform unstructured data into performant datasets across diverse storage backends including S3, GCS, and POSIX</p></li><li><p>Experience with distributed data processing frameworks such as Apache Beam, Spark, or Flink</p></li><li><p>[Nice-to-have] Familiarity with modern analytics tooling such as BigQuery, Airflow, or dbt</p></li><li><p>Genuine excitement about AI. You follow the research, have opinions, and enjoy being in the weeds</p></li><li><p>Comfort operating at the edge of what's known, with a desire to build something genuinely new rather than optimize what already exists</p></li></ul><h2>Full-Time Employees at Cohere enjoy these Perks:</h2><ul><li><p>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.</p></li><li><p>Full health and dental benefits, including a separate budget for mental health.</p></li><li><p>RRSP matching, 401K, Pension Scheme.</p></li><li><p>100% Parental Leave top-up for up to 6 months, for either parent.</p></li><li><p>Annual enrichment benefits:</p><p>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.</p><p>Education & learning stipend for conferences, courses, and coaching.</p></li></ul><ul><li><p>6 weeks of paid vacation (30 working days!)</p></li><li><p>Budget for traveling to other offices if you are remote, plus an annual company offsite.</p></li></ul><h2>How and Where We Work:</h2><ul><li><p>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.</p></li><li><p>For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.</p></li><li><p>For those not near an office: a co-working benefit so you can work alongside others in your city.</p></li><li><p>Everyone receives a $500 home office stipend to set up your workspace properly.</p></li></ul><p>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. </p><p><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an<a href='https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit'> Accommodations Request Form</a>, and we will work together to meet your needs.</p><p>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.</p><p><em>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our </em><a href='https://cohere.com/careers'><em>official careers</em></a><em> page.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Metabase company logo
Developer Advocate
Oct 14
Metabase
Oct 14
Engineering
All U.S.
Fully Remote
135k-190k / Yr
<p>Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people <a href='https://www.metabase.com/love'>love us</a>.</p><p>We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.</p><p></p><p><h2>The opportunity</h2> <p>We're looking for a Developer Advocate who is a trusted presence in developer communities. This role is about showing up where developers already spend time, contributing real value, and building long-term trust.</p><p>If people already listen to you because you're smart, practical, and credible, this role may be a great fit.</p><h2>What You'll Do</h2> <ul><p><strong><em>Content creation and editorial</em></strong></p><li> <p>Create content that developers and analysts actually want: practical tutorials, clear explanations, honest opinions, and demos grounded in real use cases as blog posts, videos, talks, and whatever formats fit the moment</p></li><li> <p>Act as an editor and curator for internal engineers, guest contributors, marketing colleagues and other advocates: validate technical claims, test code snippets, and edit drafts to ensure high editorial & technical standards</p></li><li> <p>Produce video content (screencasts, shorts, explainers) that expands Metabase's educational reach and complements written tutorials</p></li><li> <p>Build and maintain demo projects, sample workflows, and integrations that showcase Metabase's capabilities in practical, real-world scenarios</p></li> <p><strong><em>Community building</em></strong></p><li> <p>Develop and execute plans to build, enable, and nurture Metabase's developer community — through events, meetups, livestreams, courses, social media, partnerships, and whatever formats fit the moment</p></li><li> <p>Show up and be genuinely helpful in the places developers spend time — Slack communities, forums, Reddit, Discord, YouTube, Twitch, social platforms, and wherever the conversation is actually happening</p></li><li> <p>Build real relationships with developers, community leaders, contributors, and power users</p></li><li> <p>Represent Metabase at events, conferences, and meetups as a credible practitioner, not a booth rep</p></li> <p><strong><em>Feedback and measurement</em></strong></p><li>Bring what you're hearing back to the people building the product: friction points, workarounds, complaints, praise, and feature requests that only surface in honest community conversations</li><li> <p>Represent the community's needs internally — synthesizing feedback and sharing learnings with engineering, product, and marketing teams in a way that's actionable, not just anecdotal</p></li><li> <p>Track and monitor community health and content performance metrics, assess how well initiatives are achieving their goals, and adjust effort accordingly</p></li></ul> <h2>What We're Looking For</h2> <ul><li>You've worked with data: you're comfortable with SQL, databases, metrics, and analytics workflows, and you can talk about them in a way that earns respect from working developers and analysts</li><li>You have experience building community across some combination of: Twitter/X, YouTube, Twitch, Discord, blogs, meetups, public speaking, and live events</li><li>Your communication style is clear, direct, and human</li><li>You identify as a teacher and a learner, a builder and a doer</li><li>You're empathetic, inclusive, and warm, and you get a buzz from helping people — whether that's a beginner stuck on their first query or a senior engineer pushing the limits of what Metabase can do</li><li>You have good judgment about when to speak, when to listen, and when to stay out of it entirely</li><li>You can create content independently: you don't need a brief, a brand guide, or editorial approval to ship something good</li><li>Bonus: you've contributed to or built on top of open source projects</li><li>Bonus: experience with embedded analytics, BI tooling, or the modern data stack</li></ul> <h2>What success looks like</h2> <ul><li>Developers recognize your name and trust your input</li><li>The conversations you're part of are useful and human, not transactional</li><li>Internal teams gain real, actionable insight from what you're hearing in the community</li><li>The content and demos you produce become genuine resources people share and return to</li><li>Metabase earns credibility in places we never had to pay to be</li></ul> <h2>Why this role matters</h2> <ul><p>Developers are good at spotting marketing from a mile away. This role exists to earn respect the hard way: by being present, being helpful, and knowing what you're talking about. If that's already how you operate, we'd love to talk.</p><p>If there's anything more you'd like to tell us about yourself or your interests, use the 'additional information' section on the application page. We're real humans reading applications and we love to hear what you have to say.</p></ul> <p><h2><em>Compensation</em></h2> <p><br><em>The US base salary range for this role is </em><strong><em>$135K–$190K annually</em></strong><em>, plus equity and benefits.</em><br><em>Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.</em></p><h2><em>Benefits</em></h2> <p><br><em>We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.</em></p><p></p><p>We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.</p><p>For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.</p><p><a href='https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf'><u>E-Verify Participation Notice</u></a> (English/Spanish)</p><p><a href='https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf'><u>Right to Work Notice</u></a> (English/Spanish)</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Owner company logo
Customer Success Manager, Strategic
Oct 14
Owner
Oct 14
Support/Success
All U.S.
Fully Remote
90k-100k / Yr
<p><strong>About Owner</strong><br><br>Owner is the AI-native system local business owners use to succeed, starting with restaurants.<br><br>We’re building the system that replaces the many tools owners use to run their business.<br><br>It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.</p><p><strong>Product philosophy</strong><br><br>Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.<br><br>Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.<br><br>Using Owner should feel like having a team of great operators, engineers, and marketers working for you.</p><p><strong>Our vision</strong></p><p>We’re starting by helping independent restaurants succeed online.</p><p>But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.</p><p>Once we nail the solution for restaurants – we’ll scale it into every other local business type.</p><p>In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.</p><h2>Our traction</h2><p>Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an <a href='http://Owner.com'>Owner.com</a> website.</p><p>More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.</p><h2>Our team</h2><p>Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.</p><p>We’ll be scaling even faster in 2026 to keep pace with our customer growth.</p><h2>Where we work</h2><p>Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!</p><h2>About the Role</h2><p>As a Strategic CSM, you'll own the full lifecycle for approximately 100 of our biggest & most important brands. These are the accounts where Owner's platform has the deepest impact. In an intensively competitive market a great CSM relationship is the difference between a customer who stays and grows and one who churns.</p><p>This is not a 'check the box' CS role. You'll operate as a trusted business consultant for restaurant owners. You'll analyze their performance data, shape their marketing strategy, troubleshoot their operations, and build the kind of relationship where they call you before they call anyone else. You'll also help build the playbooks, processes, and institutional knowledge that make the Strategic motion repeatable as we scale.</p><p>We're looking for someone who thrives with a high volume of relationships. Who can handle the pace and ambiguity of a startup, and someone who finds real satisfaction in helping small business owners win.</p><h2>What You'll Do</h2><p><strong>Own your book.</strong> Manage a named portfolio of ~100 parent restaurant brands. You're their person — the single point of accountability for their success on the Owner platform, from onboarding through renewal and beyond.</p><p><strong>Be the consultant they don't have.</strong> Most independent restaurant owners don't have a CMO, a CTO, or a data analyst. You'll fill all three gaps — translating platform data into plain-language recommendations on online ordering performance, marketing campaigns, SEO, and guest engagement. You'll lead kickoff calls, performance reviews, and proactive check-ins that are grounded in their numbers and focused on driving results.</p><p><strong>Protect and grow revenue.</strong> Own retention and growth for your book. Proactively identify churn signals using data points, intervene before problems escalate, and build the case for why Owner is driving real value. When a customer is considering leaving, you'll lead the save conversation with data and empathy.</p><p><strong>Run business reviews that matter.</strong> Prepare and deliver recurring performance reviews for your key accounts. You’ll lead honest conversations about what's working, what's not, and what to do next. Tie every recommendation back to the restaurant's actual business goals: more orders, more repeat guests, more revenue through their own channels.</p><p><strong>Build the motion.</strong> The Strategic CSM function is still maturing. You'll have real input into the playbooks, engagement models, and operational systems that define how this team works. If you see a better way to segment, prioritize, or engage, you'll have a seat at the table to propose it and the support to build it.</p><p><strong>Partner cross-functionally.</strong> Work closely with Sales, Partnerships, Launch, Marketing, SEO, and Product to advocate for your customers and close the loop on their feedback. Escalate intelligently. Bring patterns, not just problems.</p><p><strong>What You Bring</strong></p><p><strong>3+ years in Customer Success, Account Management, or a related customer-facing role</strong> in B2B or B2B2C SaaS. You've managed a book of business, owned retention metrics, and operated with real accountability for outcomes.</p><p><strong>Experience managing multi-location or high-value accounts.</strong> You know what it means to manage complexity across locations, stakeholders, and priorities — and you don't lose the thread.</p><p><strong>A consultative, data-informed approach.</strong> You're comfortable pulling a report, identifying the story in the numbers, and translating that into a recommendation a restaurant owner can act on. You don't just present data — you interpret it.</p><p><strong>The ability to handle hard conversations with grace.</strong> You've navigated cancellation calls, retention negotiations, and de-escalations. You don't shy away from conflict — you lean into it with empathy and clarity.</p><p><strong>Strong prioritization instincts.</strong> With ~100 accounts, you can't go deep on everything every day. You know how to segment by risk and opportunity, manage your time ruthlessly, and still make every customer feel like they matter.</p><p><strong>Comfort with a fast-moving environment.</strong> You'll work daily in Salesforce, Notion, Slack, SalesLoft, and Sigma. You’ll have 10-20 calls per day with customers. You’ll find problems you don’t have answers for but are expected to find them. You don’t have to be an expert on day 1 but you’re expected to be the person who hustles each day to get better.</p><p><strong>Communication skills that flex.</strong> You can write a crisp email to a restaurant owner, lead a compelling business review, and summarize a complex situation for your manager in the same morning.</p><p><strong>Nice to Have</strong></p><ul><li><p>Experience in the restaurant, food, or hospitality industry</p></li><li><p>Familiarity with online ordering platforms, POS systems, or restaurant marketing tools</p></li><li><p>Experience working in a high-growth startup where processes are still being built</p></li><li><p>Bilingual (English/Spanish) — a meaningful share of our restaurant partners are Spanish-speaking owners</p></li></ul><h2>What Success Looks Like</h2><p>You'll be measured on the outcomes that matter most to our customers and our business:</p><ul><li><p><strong>Revenue retention</strong> <strong>-</strong> you keep your book healthy and growing</p></li><li><p><strong>Customer engagement and product adoption</strong> <strong>-</strong> your customers are actually using the platform, and you know why (or why not)</p></li><li><p><strong>Risk reduction - </strong>You proactively identify and reduce the overall risk for our strategic portfolio</p></li></ul><p><strong>A Note About This Role</strong></p><p>We'll be honest: this is a demanding job. You'll carry a large book, move fast, and wear a lot of hats. Priorities will shift. You'll be expected to operate with high ownership and minimal hand-holding.</p><p>But if you're the kind of person who finds energy in helping small business owners grow — who gets a genuine thrill from seeing a restaurant's online orders climb because of a recommendation you made — this is one of the most rewarding roles in customer success. You'll have a meaningful impact on real businesses, real influence on how we build this function, and a front-row seat to one of the most exciting platform plays in the restaurant industry.</p><p><strong>Compensation and benefits</strong></p><p>The estimated base salary range for this role is $90K-100K USD / $125,500-$137,000 CAD. Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!</p><h2>Notice - Employment Scams</h2><p>Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.</p><p>We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as 'phishing' or “spam” and do not respond.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Support/Success
Qualio company logo
Account Manager (East Coast)
Oct 14
Qualio
Oct 14
Business
Multiple States
Fully Remote
<h2>About Us</h2> <p>Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.</p><p>The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.</p><h2>What’s the opportunity?</h2> <p>As an Account Manager you are a key member of the Customer Success team leading our customer expansion efforts. The successful candidate will drive growth of Qualio's overall revenue through upselling and cross selling to existing customers while performing to an individual quota. As a key member of the Customer Success team, you will be crucial in contributing to team initiatives aligned with departmental objectives and in helping refine support processes to meet company-wide standards.</p><h2>What will I be doing?</h2> <p>You are passionate about driving growth from customers in new accounts. You have a consistent track record of exceeding quota and a consultative approach to selling. You will be required to navigate and identify an organization's key decision-making criteria and buying process in order to effectively pitch and close key partners and decision makers.</p><ul><li>Drive a high volume of sales while educating customers on how Qualio can help them succeed</li><li>Manage the full sales cycle, ensuring that our customers receive the highest level of service. </li><li>Develop and maintain relationships with existing customers with a focus on upselling</li><li>Develop consultative sales presentations to demonstrate our value proposition</li><li>Identify and navigate customer buying processes within customer organizations</li><li>Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts</li><li>Coordinate cross functionally with our Marketing, Product, On-boarding, Sales and Customer Success teams to create the best customer experience</li></ul> <h2>What skills do I need?</h2> <ul><li>Background of attaining $1.25M in annual bookings</li><li>3+ years of sales experience (at least 2 in SaaS)</li><li>Experience leveraging consultative sales methodologies to identify needs, develop tailored solutions, and advance opportunities through structured sales stages with measurable outcomes.</li><li>Have proven sales success selling to the C-Level in SMB and mid-market businesses</li><li>Excellent written and verbal communication skills, and interpersonal abilities</li><li>Analytical skills and the ability to make data-driven decisions</li><li>Ability to lead multiple projects and priorities simultaneously with high attention to detail</li><li>Enthusiastic about learning and growing in this space</li><li>Successful in developing account strategies with existing customers to leverage cross-sell &amp; upsell opportunities</li><li>Proven ability to collaborate cross-functionally with internal teams to drive strategic account growth and deliver customer value</li></ul> <p>We’d also like you to have:</p><ul><li>Experience with Salesforce.com and other sales platforms</li><li>Demonstrated experience in achieving individual sales goals and quotas</li><li>Bonus if you have experience in healthcare or life sciences</li></ul> <h2>Benefits </h2> <ul><li>Competitive salary</li><li>Matching 401k</li><li>Medical, Dental, and Vision Benefits</li><li>Dependent &amp; Health FSA, Short/Long Term Disability, Basic &amp; Voluntary Life Insurance</li><li>Flexible time off policy</li><li>Company allowance for home office supplies</li><li>12 weeks paid parental leave</li><li>Opportunity to make a difference through helping life-saving products get to market</li></ul> <h2>A note to candidates:</h2> <p>Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.</p>
CT, DE, FL, GA, ME, MD, MA, NH, NJ, NY, NC, RI, SC, VA, DC
Business
RunPod company logo
Technical Support Engineer (L2)
Oct 14
RunPod
Oct 14
Support/Success
All U.S.
Fully Remote
70k-93k / Yr
<p>Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: <a href='https://www.runpod.io/blog/one-million-developers'>https://www.runpod.io/blog/one-million-developers</a>.</p><p>We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale.</p><p>As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service.</p><p><strong>Please note</strong>: this position requires availability on weekends as per business requirements </p><h2>Responsibilities:</h2><h3>Customer Support and Problem Resolution</h3><ul><li><p>Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction.</p></li><li><p>Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Google Meet, Zoom).</p></li><li><p>Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in Runpod’s products or services.</p></li><li><p>Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds.</p></li><li><p>Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfaction and integrate valuable feedback.</p></li><li><p>Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues.</p></li><li><p>Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements.</p></li><li><p>Create and maintain technical documentation, such as knowledge base articles, FAQs, guides, and manuals, while also developing and delivering training sessions, webinars, and demos for customers, partners, and internal teams.</p></li></ul><h3>Technical Analysis and Solutions:</h3><ul><li><p>Use diagnostic tools and techniques to find the root cause of issues and implement fixes, updates, or changes as needed.</p></li><li><p>Analyze software code and logs to spot bugs or performance issues, developing solutions or workarounds where necessary.</p></li><li><p>Conduct thorough analysis of system performance, errors, and configurations to ensure our systems remain stable and reliable.</p></li><li><p><strong>Proficiency with Datadog, Grafana, SQL databases, and ease with CRM tools</strong> are considered strong assets for this role.</p></li><li><p>Assist customers with software configuration tasks, such as installation, setup, and customization, to help them get the most out of our products.</p></li></ul><h2>Requirements:</h2><ul><li><p>At least 5 years professional experience in technical customer support.</p></li><li><p>Bachelor's degree in a relevant field (e.g., Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience.</p></li><li><p>Familiarity with applied AI use cases such as inference, fine-tuning, LLM-based applications, or agentic systems.</p></li><li><p>Strong problem-solving skills and the ability to analyze and resolve technical issues.</p></li><li><p>Should have at least 2 years of experience in software engineering/development or 2 years of experience as a networking admin </p></li><li><p>Knowledge of various operating systems (Linux/Ubuntu), containerization (Docker), SQL databases (MySQL, PostgreSQL), and an understanding of data center components such as server hardware and network operations, as well as familiarity with common network protocols like TCP/IP, HTTP/HTTPS, SSH, and DNS.</p></li><li><p>Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python.</p></li><li><p>Excellent communication skills, both verbal and written.</p></li><li><p><strong>Advanced knowledge of operating systems, including:</strong></p><ul><li><p>Proficiency with SSH and the use of terminal commands</p></li><li><p>Experience with Linux (server versions specifically)</p></li><li><p>Strong asset: proficiency in Docker and deployment on the docker</p></li></ul></li></ul><h2>Preferred:</h2><ul><li><p>Strong technical skills, including proficiency in Django, Flask, PyTorch, JavaScript (React, Node.js), and Go, with hands-on experience in full-stack development.</p></li><li><p>Proficiency in deploying and managing AI/ML models as services or APIs, along with a deep understanding of machine learning models, including their training, inference, and deployment processes on Runpod platforms.</p></li><li><p>Experience in AI fine-tuning or AI inference</p></li></ul><p><strong>What You’ll Receive:</strong></p><ul><li><p>The competitive base pay for this position ranges from 70,000 to 93,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location</p></li><li><p>Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.</p></li><li><p>Generous medical, dental & vision plans</p></li><li><p>Flexible PTO- take the time you need to recharge</p></li><li><p>Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication </p></li><li><p>Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.</p></li><li><p>$1,200 USD Home Office & Equipment Stipend-<strong> </strong>We set you up for success from day one with gear and support to create your ideal workspace</p></li></ul><p>Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Support/Success
Equip company logo
Staff Psychiatrist
Oct 14
Equip
Oct 14
Other
All U.S.
Fully Remote
250k-300k / Yr
<p><strong>About Equip </strong></p><p>Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong <a href='https://equip.health/outcomes'>outcomes</a> and treatment approach at <a href='http://www.equip.health'>www.equip.health.</a></p><p>Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equipsters that have created Equip’s culture. Recognized by <a href='https://time.com/collection/time100-companies-2023/6285207/equip/'>Time</a> as one of the most influential companies of 2023, along with awards from <a href='https://www.linkedin.com/pulse/linkedin-top-startups-2022-50-us-companies-rise-linkedin-news/'>Linkedin</a> and<a href='https://lattice.com/blog/announcing-the-2023-finalists-for-lattices-people-success-awards'> Lattice</a>, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.</p><h2>About the Role</h2><p>Equip is seeking a board-certified or board-eligible MD or DO in General and Child and Adolescent Psychiatry to join our rapidly growing clinical care team caring for patients ages 6–99 years with eating disorders in a 100% virtual Telehealth platform.</p><p>Staff Psychiatrists are essential members of Equip's multidisciplinary virtual treatment team, working closely alongside therapists, dietitians, and recovery/caregiver coaches to help children, adolescents, and adults recover from eating disorders. While Equip has dedicated general medical physicians and APPs to support physical health, the Staff Psychiatrist delivers psychiatric oversight, medication management, and medical stability monitoring within a virtual high-acuity eating disorder ecosystem.</p><p>This position focuses on direct patient care and multidisciplinary collaboration without administrative or clinical supervision responsibilities for APPs. This is a remote, full-time, salaried position with flexible hours.</p><h2>Responsibilities</h2><ul><li><p>Deliver comprehensive psychiatric assessments, ongoing medication management, and evidence-based treatment plans for children, adolescents, and adults with eating disorders and complex co-occurring conditions, supporting families throughout the recovery process.</p></li><li><p>Monitor vital signs, laboratory data, and clinical indicators to ensure medical stability in an outpatient virtual setting. Work closely with medical assistants and nurses to order labs, prescribe medications, obtain medical records, and facilitate external care collaboration.</p></li><li><p>Partner actively within a 5-person treatment team (therapist, dietitian, physician, peer mentor, and family mentor) to establish medical guidelines and individualized care plans.</p></li><li><p>Work closely with medical assistants and nurses to assist with obtaining medical records, monitoring vital signs, ordering labs and medications, and facilitating care collaboration.</p></li><li><p>Utilize EMR messaging and internal communication channels to respond to patient/family inquiries and communicate efficiently with the broader care team.</p></li><li><p>Complete session notes, medical assessments, and documentation within Equip's electronic medical record in a timely manner (within 24 hours) in compliance with company policies and best practices.</p></li><li><p>Communicate and collaborate with patients’ outside primary care providers, specialists, or inpatient/residential facilities as needed.</p></li><li><p>Engage actively in weekly treatment team meetings, clinical case reviews, department meetings, and continuing education initiatives.</p></li></ul><h2>Qualifications & Requirements</h2><p>Education & Credentials</p><ul><li><p>Graduate of an accredited medical school holding an MD or DO degree.</p></li><li><p>Board-certified or board-eligible in General Psychiatry</p><ul><li><p>Child and Adolescent Psychiatry (CAP) fellowship training, board certification, or board eligibility <em><strong>strongly preferred.</strong></em></p></li></ul></li><li><p>Proven experience or strong baseline competence in eating disorder medical management, including evaluating refeeding risks, monitoring psychiatric/medical stability variables, and managing high-risk psychotropic medications.</p></li><li><p>Solid foundation of medical knowledge and high confidence in medical stability monitoring within a virtual high-acuity eating disorder ecosystem.</p></li></ul><h2>Licensure</h2><ul><li><p><em><strong>Preference for candidates located in EST timezone</strong></em></p></li></ul><ul><li><p><em><strong>Preference for IMLC Compact Option:</strong> Currently licensed through the Interstate Medical Licensure Compact (IMLC) or IMLC Eligible (meets IMLC criteria, holds or is eligible to obtain a Letter of Qualification [LOQ]).</em></p><ul><li><p><em>Requirement: Candidate <strong>must reside in an IMLC member state</strong> to qualify for or maintain the IMLC pathway.</em></p></li></ul></li></ul><h2>Clinical & Cultural Competencies</h2><ul><li><p>Proven capability in high-acuity, high-volume virtual care delivery with sound decision-making skills.</p></li><li><p>Exceptional verbal and written communication skills for patient engagement and cross-functional team collaboration.</p></li><li><p>High clinical maturity to navigate complex, sensitive eating disorder cases with empathy and a patient-centered mindset.</p></li><li><p>Flexibility, adaptability, and comfort in a fast-paced, digital health organization.</p></li></ul><h2>Time Expectations</h2><ul><li><p>Direct Patient Care: ~75%–80% of working hours spent in direct virtual clinical care.</p></li><li><p>Administrative & Messaging Time: ~10%–15% allocated to inter-session messaging, EMR documentation, and asynchronous coordination.</p></li><li><p>Team & Departmental Meetings: Weekly multidisciplinary treatment team meetings and medical department huddles.</p></li></ul><h2>Compensation & Benefits Package</h2><ul><li><p><strong>Compensation:</strong></p><ul><li><p><strong>Earning Potential Range:</strong> $250,000 to $300,000 Annually + 15% Performance Bonus Potential.</p></li></ul></li></ul><h2>Time Off:</h2><ul><li><p>Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.</p></li><li><p>Generous Parental Leave Benefits.</p></li></ul><h2>Core Benefits:</h2><ul><li><p>Competitive Medical, Dental, Vision, Life, and AD&D insurance.</p><ul><li><p>Equip pays for a significant percentage of benefits premiums for individuals and families.</p></li></ul></li><li><p><strong>Spring Health</strong>, a 100% employer-paid mental health benefit through Guardian.</p><ul><li><p>You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.</p></li></ul></li><li><p>Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!</p></li><li><p><strong>HealthJoy</strong>, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits.</p></li><li><p>401K Option!</p></li></ul><h2>Other Benefits</h2><h3>Student Loan Repayment:</h3><ul><li><p>$500/quarter for employees under a year of tenure.</p></li><li><p>$1,000/quarter for employees over a year of tenure.</p></li></ul><h2>Continuing Education:</h2><ul><li><p>Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000.</p></li><li><p>For therapists and medical providers, unlimited online courses through NetCE.</p></li><li><p>Up to $1,000/year stipend for continuing education.</p></li></ul><h2>Licensing:</h2><ul><li><p>Equip reimburses fees associated with initial licensure and license renewals (e.g., exam fees, application to the state board, exam study materials, etc.) for any Equip-required licenses and/or cross-licensure requests.</p></li></ul><h2>Work From Home Additional Perks:</h2><ul><li><p>$50/month stipend added directly to an employee’s paycheck to cover home internet expenses.</p></li><li><p>Initial work-from-home stipend of up to $500.</p><ul><li><p>Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).</p></li></ul></li><li><p>Company Laptop.</p></li></ul><h2>Physical Demands & Work Environment</h2><ul><li><p>100% Remote: Work is performed completely from home with no requirement to travel.</p></li><li><p>Stationary position requiring the ability to operate standard computer equipment, standard office applications, and virtual telehealth technology.</p></li></ul><p>At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in <em>and</em> retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. <em>EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.</em></p><p>As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. </p><p>Our dedication to equitable access, which is core to our mission, extends to how we build our 'village.' In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at <a href='mailto:[email protected]'><u>[email protected]</u></a>.</p><p><em>#LI-Remote</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Other
Cohere company logo
Member of Technical Staff, Multilingual
Oct 14
Cohere
Oct 14
Engineering
All U.S.
Remote & Hybrid Options
175k-380k / Yr
<p><strong>Who are we?</strong></p><p>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.</p><p>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.</p><p>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.</p><p>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!</p><p><strong>Role Overview:</strong></p><p>We are looking for world-class research scientists and research engineers to build cutting-edge multilingual AI to serve the world!</p><p>At Cohere, we care deeply about building technologies that are broadly accessible and useful, regardless of language. As a Member of Technical Staff on the Multilingual team, you'll be at the forefront of advancing language models that serve the world. You’ll push the boundaries of what's possible in natural language processing. This isn't just a technical role—it's an opportunity to contribute to groundbreaking research that will define the next generation of AI.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead the design and implementation of scalable solutions to improve multilingual LLM performance across a wide variety of skills – if we need it to make a great multilingual model, you can build it!</p></li><li><p>Is perfect for someone passionate about languages and AI, with a keen eye for detail and strong technical skills.</p></li><li><p>Offers the opportunity to contribute to cutting-edge language technology, making a global impact.</p></li><li><p>Requires a self-starter who can work independently and deliver results efficiently.</p></li><li><p>Publish research findings and contribute to academic discourse in top-tier venues</p></li><li><p>Mentor junior team members and shape global best practices in multilingual AI / NLP</p></li></ul><p><strong>Qualifications:</strong></p><ul><li><p>PhD in Computer Science, Linguistics, or related field (or equivalent experience)</p></li><li><p>Proven track record in large-scale data processing and ML pipeline development</p></li><li><p>Expert in Python and software engineering best practice</p></li><li><p>Deep understanding of multilingual data challenges and NLP fundamentals</p></li><li><p>Passion for advancing language technology and making global impact</p></li><li><p>Strong publication record or demonstrated research potential</p></li><li><p>Excellent communicator able to bridge technical and research communities</p></li></ul><p><strong>Note:</strong></p><ul><li><p>This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.</p></li><li><p>If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply.</p></li></ul><p><br>We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations request form and we will work together to meet your needs.</p><h2>Full-Time Employees at Cohere enjoy these Perks:</h2><ul><li><p>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.</p></li><li><p>Full health and dental benefits, including a separate budget for mental health.</p></li><li><p>RRSP matching, 401K, Pension Scheme.</p></li><li><p>100% Parental Leave top-up for up to 6 months, for either parent.</p></li><li><p>Annual enrichment benefits:</p><p>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.</p><p>Education & learning stipend for conferences, courses, and coaching.</p></li></ul><ul><li><p>6 weeks of paid vacation (30 working days!)</p></li><li><p>Budget for traveling to other offices if you are remote, plus an annual company offsite.</p></li></ul><h2>How and Where We Work:</h2><ul><li><p>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.</p></li><li><p>For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.</p></li><li><p>For those not near an office: a co-working benefit so you can work alongside others in your city.</p></li><li><p>Everyone receives a $500 home office stipend to set up your workspace properly.</p></li></ul><p>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. </p><p><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an<a href='https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit'> Accommodations Request Form</a>, and we will work together to meet your needs.</p><p>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.</p><p><em>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our </em><a href='https://cohere.com/careers'><em>official careers</em></a><em> page.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Affirm company logo
Staff Software Engineer, Backend (Online Storage)
Oct 14
Affirm
Oct 14
Engineering
All U.S.
Fully Remote
204k-290k / Yr
<p>Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.</p><p>The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.</p><p>The Online Storage team provides a set of managed databases as a platform, used to persist data for all Affirm services. Our platform enables self-service access to OLTP storage systems, including Relational DB(MySQL), DynamoDB, Distributed SQL, Cache(Redis). As a team, we are responsible for various data and access patterns, including but not limited to mission-critical financial transactional data, data science models, and any new persistence use case. These responsibilities require us to learn and gain deep expertise in various database systems. </p><p>We are looking for a highly skilled and detail-oriented Staff Software Engineer who can drive the technical roadmap for our Databases (Relational and KeyValue) identifying opportunities to improve how we build, productize, operate and improve this mission-critical infrastructure to unlock substantial value within our business. You’ll have the opportunity to directly influence your team’s roadmap in close collaboration with your peers, share your knowledge and expertise with others and learn from some of the best on our shared mission to deliver honest financial products that improve lives.<br><br><strong>What You'll Do</strong></p><p>As an integral member of the Online Storage team, </p><ul><li> <p>You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.</p></li><li> <p>You will work closely with and contribute to other teams - including product, infrastructure, and site reliability engineering (SRE).</p></li><li> <p>You will design and build components of a scalable datastore platform, contributing to the overall Affirm's goals, and leveraging experience in creating multi-region, horizontally scalable, globally available, and high-performance datastore solutions. </p></li><li> <p>You will develop control planes for management, self service of hundreds of databases at scale automating schema/data migrations, disaster recovery, sharding and performance tuning.</p></li><li> <p>You will collaborate across teams in the product development lifecycle, focusing on database solutions, by collaborating with product management, design &amp; analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.</p></li><li> <p>You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.</p></li><li> <p>You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” &amp; on-call efforts.</p></li><li> <p>You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.</p></li><li> <p>You will help develop talent on your team by providing feedback and guidance, and leading by example.</p></li></ul> <p><br><strong>What We Look For</strong></p><ul><li> <p>You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.</p></li><li> <p>You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes.</p></li><li> <p>You have 5+ years of hands-on Database Expertise, leveraging your deep knowledge of Relational and/or Distributed SQL such as MySQL, PostgreSQL, TiDB/Vitess to optimize database performance, ensuring data integrity, and implementing efficient data access patterns. Should possess deep understanding of Database fundamentals including schema design, query optimization, scaling, partitioning, sharding and performance tuning in multiple functional environments. Strong background and expertise in building and operating databases in cloud environments. Expertise in database benchmarking, load testing, and capacity planning. Familiarity with connection poolers and proxies such as ProxySQL, RDS Proxy, Pg Bouncer, etc.</p></li><li> <p>You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.</p></li><li> <p>You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work.</p></li><li> <p>Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers.</p></li><li> <p>You have strong verbal and written communication skills that support effective collaboration with our global engineering team.</p></li><li> <p>This position requires either equivalent practical experience or a Bachelor’s degree in a related field.</p></li></ul> <h2>Base Pay Grade - P</h2> <h2>Equity Grade - 13</h2> <p>Employees new to Affirm <em>typically come in at the start of the pay range</em>. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.</p><p>Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)</p><p>USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000<br>USA base pay range (all other U.S. states) per year: $204,000 - $264,000</p><p>#LI-Remote</p><p>Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.</p><p>We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: </p><ul><li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li><li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li><li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li><li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li></ul> <p>We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.</p><p>[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.</p><p>By clicking 'Submit Application,' you acknowledge that you have read Affirm's <a href='https://www.affirm.com/global-candidate-privacy-notice'>Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.</p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering
Wikimedia Foundation company logo
Software Quality Manager
Oct 14
Wikimedia Foundation
Oct 14
Engineering
Multiple States
Fully Remote
129.2k-203k / Yr
<p><strong>Summary</strong></p><p>The Wikimedia Foundation (WMF) is looking for an experienced Software Quality Manager to lead two teams who are providing testing &amp; documentation services to multiple WMF engineering teams while fostering a culture where Software Quality &amp; Documentation is everyone’s responsibility.</p><p>This role supports geographically distributed teams of 5-10 Test Engineers &amp; 3 Technical Writers who are providing services that improve the quality of our software. They engage with multiple WMF teams in high-impact initiatives to provide technical documentation, automated test suites, and manual testing for the software that runs Wikipedia and its sister projects.<br><br>We’re committed to making knowledge available to everyone globally. This is an opportunity to do good while empowering the current and future generations of developers across the globe to build high-quality and well-documented software that scales with our mission. </p><p>Our team provides services that enable our staff &amp; communities to achieve our Vision: a world in which every single human being can freely share in the sum of all knowledge. </p><p>The Wikimedia Foundation values diversity and recognizes that employees from a broad range of perspectives are essential to creating a knowledge source that benefits everyone. We are committed to inclusion, diversifying tech, and advocating for diversity in our employees, their experiences, and the people we serve.</p><p><strong>You are responsible for:</strong></p><ul><li>Collaborating with multiple teams and cross-functional stakeholders to align on testing and documentation needs while balancing project goals with technical requirements and team skill sets.</li><li>Driving execution–ensuring SLAs are met, key performance metrics are being tracked, and work is being actively unblocked.</li><li>Expanding and refining automated processes and supporting teams in adopting best practices that improve software quality and technical documentation</li><li>Promoting a mindset of quality and documentation-first practices across the engineering teams.</li><li>Oversee the design, implementation, and maintenance of automated test suites, manual testing practices and technical documentation.</li><li>Ensuring both teams are engaged and productive, and understands the big picture of the different projects they contribute to and how their efforts contribute to it.</li><li>Coaching your team, conducting performance reviews, providing career guidance, and building a professional and inclusive work culture.</li></ul> <p><strong>Skills and Experience:<br></strong></p><ul><li>Demonstrated engineering experience in a technical management or leadership role.</li><li>Strong hands-on experience developing, designing, and reviewing software applications using languages such as Go, Python, PHP, or other object-oriented programming languages.</li><li>Proven track record of managing a team that provides critical centralized services (such as quality assurance, technical documentation or technical program management) to various product teams. </li><li>Experience managing the expectations of diverse teams with varying goals, ensuring that your service team prioritizes tasks effectively and delivers value across the organization.</li><li>Excellent verbal and written communication skills in English, with the ability to articulate complex technical topics and solutions clearly and concisely.</li><li>An established track record and prior success in working with a multicultural, remote and distributed high-performing team.</li></ul> <p><strong>Qualities that are important to us:<br></strong></p><ul><li>Alignment with our mission and values.</li><li>Experience with open source development methodologies and open source community.</li><li>Technical background in either manual and automated testing or technical documentation writing</li><li>Strong ability to identify and implement strategies that improve testing and documentation practices, ensuring they scale with the organization’s needs.</li><li>Excellent communication and follow-up skills. You’re actively engaged, and your team feels involved and well-informed about what’s happening in the team and broader organization.</li><li>Experience with remote work and the level of engagement and communication it takes to build a geographically distributed team that is functional and healthy.</li><li>Experience with large-scale, global developer ecosystems a nd platforms and managing the risks and opportunities associated with them.</li><li>Resilience—we work on new and interesting problems in public and collaborative ways.</li><li>Working together for outcomes, and being willing to change course.</li><li>Passionate about developing people and platforms, with a focus on fostering a strong product-minded culture.</li></ul> <p><strong>Additionally, we’d love it if you have:<br></strong></p><ul><li>Knowledge of testing automation tools for E2E and Visual Regression</li><li>Knowledge of documentation as code tools such as Markdown</li><li>Experience in transitioning Test Engineers from manual testing towards automation</li><li>Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises.</li><li>Familiarity with MediaWiki.</li></ul> <h2>About the Wikimedia Foundation</h2> <p>The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. </p><p>The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.</p><p><em><strong>As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.</strong></em></p><p>The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries<strong>*</strong>. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 129,193 to US$ 202,962 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.</p><p><strong>*Please note that we are currently able to hire in the following:</strong><br><strong>US States</strong>: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)<br><br><strong>Countries: </strong>Brazil, Canada, Colombia, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (<em>*citizens/permanent residents only)</em><br><br>We periodically review this list to streamline to ensure alignment with our hiring requirements.</p><p>All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.</p><p><em><strong>If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.</strong></em></p><p><strong>More information</strong></p><p><a href='https://wikimediafoundation.org/about/jobs/#section-12'><strong>U.S. Benefits &amp; Perks</strong></a></p><p><a href='https://foundation.wikimedia.org/wiki/Applicant_privacy_policy'><strong>Applicant Privacy Policy</strong></a></p><p><a href='https://wikimediafoundation.org/'><strong>Wikimedia Foundation</strong></a></p><p><a href='https://www.youtube.com/watch?v=8mvPYF_erNA&amp;list=PLVx9pX-VnGVh9Akb-O-SAKZ-GDTVTHZqS&amp;index=8'><strong>What does the Wikimedia Foundation do?</strong></a></p><p><a href='https://www.youtube.com/watch?v=7gATwhhGrPk&amp;list=PLVx9pX-VnGVh9Akb-O-SAKZ-GDTVTHZqS&amp;index=1'><strong>What makes Wikipedia different from social media platforms?</strong></a></p><p><a href='https://wikimediafoundation.org/wiki/Our_projects'><strong>Our Projects</strong></a></p><p><a href='https://techblog.wikimedia.org/'><strong>Our Tech Stack</strong></a></p><p><a href='https://wikimediafoundation.org/news/'><strong>News from across the Wikimedia movement</strong></a></p><p><a href='https://diff.wikimedia.org/'><strong>Wikimedia Blog</strong></a></p><p><a href='https://meta.wikimedia.org/wiki/Strategy/Wikimedia_movement/2017'><strong>Wikimedia 2030</strong></a></p>
AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, MD, MA, MI, MN, MO, NJ, NM, NY, NC, OH, OK, OR, PA, RI, TN, TX, UT, VT, VA, WA, WV, WI, WY
Engineering
Cohere company logo
Product Manager, Managed North
Oct 14
Cohere
Oct 14
Product
All U.S.
Remote & Hybrid Options
160k-285k / Yr
<p><strong>Who are we?</strong></p><p>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.</p><p>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.</p><p>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.</p><p>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!</p><h2></h2><h2>Role Overview</h2><p>We’re seeking an experienced Product Manager to own the creation of Cohere’s managed offering. This is a high-leverage role helping shape the future of Cohere’s market strategy. This role will: </p><ul><li><p>Lead the strategy and execution for launching a self-serve version of North that unlocks Cohere's capabilities for mid-market companies without complex deployment. </p></li><li><p>Shape the strategic vision for bringing enterprise-grade AI to this segment, defining the possibilities while building influence across teams to turn vision into reality. </p></li><li><p>Discover the right market rhythm, forge partnerships with GTM teams to drive adoption, and establish a new revenue stream alongside Cohere’s existing offering.</p></li><li><p>Influence North's deployment framework, creating solutions that eliminate infrastructure barriers while ensuring data residency, compliance, and operational confidence.</p></li><li><p>Partner closely with both engineering leadership and GTM functions to bring this offering from concept to market.</p></li></ul><h2>Responsibilities</h2><ul><li><p>Drive the roadmap and strategy for managed North, balancing near-term customer needs with long-term platform investment.</p></li><li><p>Partner with GTM teams to test assumptions, validate market needs, and iterate based on customer feedback, ensuring your solutions deliver real business value through seamless production operations.</p></li><li><p>Engage directly with customers and developers to understand integration challenges, validate priorities, and surface unmet needs.</p></li><li><p>Define success metrics for platform health and developer experience, and lead initiatives to move them.</p></li><li><p>Partner with engineering, research, technical writing, and developer relations to ship and document platform improvements.</p></li></ul><h2>Requirements</h2><ul><li><p>5+ years of product management experience, with meaningful time spent owning a B2B SaaS product.</p></li><li><p>A track record of thinking about infrastructure as a product, with the ability to translate system-level capabilities into clearly differentiated, customer-facing features.</p></li><li><p>Entrepreneurial and experience taking new products to market.</p></li><li><p>Experience with deployment models such as multi-tenant and dedicated infrastructure.</p></li><li><p>Analytical by default: you define success metrics before you build, instrument thoughtfully, and use data alongside qualitative feedback to make decisions.</p></li><li><p>Strong collaborator who works well across engineering, design, infrastructure, and GTM teams, and who can communicate technical tradeoffs clearly to a range of stakeholders.</p></li><li><p>Highly execution-oriented with a bias toward shipping and iterating quickly.</p></li><li><p>Demonstrated ownership across the full product lifecycle — from problem definition and scoping through launch, iteration, and eventual deprecation or migration.</p></li></ul><h2>Nice-to-Haves</h2><ul><li><p>Exposure to data residency, sovereignty, or regional compliance requirements as they apply to AI or cloud infrastructure products.</p></li><li><p>Experience owning a model serving or inference platform.</p></li><li><p>Familiarity with the AI developer ecosystem and open standards, including orchestration frameworks such as LangChain and LlamaIndex, model serving frameworks such as vLLM, and an awareness of de facto interoperability standards and how they shape developer adoption and integration patterns.</p></li></ul><h2>Why join Cohere?</h2><ul><li><p>Impact: Shape the developer surface of one of the world's leading enterprise AI platforms, used by developers and enterprises building production AI systems at scale.</p></li><li><p>Innovation: Work alongside leading researchers and engineers solving complex ML challenges at the frontier of AI.</p></li><li><p>Growth: Enjoy competitive compensation, equity options, and opportunities for professional development.</p></li><li><p>Flexibility: Hybrid work model with offices in San Francisco, New York, and Toronto.</p></li></ul><h2>Full-Time Employees at Cohere enjoy these Perks:</h2><ul><li><p>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.</p></li><li><p>Full health and dental benefits, including a separate budget for mental health.</p></li><li><p>RRSP matching, 401K, Pension Scheme.</p></li><li><p>100% Parental Leave top-up for up to 6 months, for either parent.</p></li><li><p>Annual enrichment benefits:</p><p>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.</p><p>Education & learning stipend for conferences, courses, and coaching.</p></li></ul><ul><li><p>6 weeks of paid vacation (30 working days!)</p></li><li><p>Budget for traveling to other offices if you are remote, plus an annual company offsite.</p></li></ul><h2>How and Where We Work:</h2><ul><li><p>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.</p></li><li><p>For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.</p></li><li><p>For those not near an office: a co-working benefit so you can work alongside others in your city.</p></li><li><p>Everyone receives a $500 home office stipend to set up your workspace properly.</p></li></ul><p>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. </p><p><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an<a href='https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit'> Accommodations Request Form</a>, and we will work together to meet your needs.</p><p>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.</p><p><em>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our </em><a href='https://cohere.com/careers'><em>official careers</em></a><em> page.</em></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Product
Ramp company logo
University Grad | Customer Experience Associate
Oct 14
Ramp
Oct 14
Support/Success
All U.S.
Remote & Hybrid Options
60k-70k / Yr
<h2>About Ramp</h2><p>Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.</p><p>The problems are high-stakes, data-dense, and unforgiving.</p><p>We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.</p><p>The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.</p><p>If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.</p><h2>About the Role</h2><p>Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.</p><p>In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.</p><p>You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.</p><h2>What You’ll Do</h2><ul><li><p><strong>Be the voice of Ramp's Customer Support.</strong> You'll spend your day engaging with customers, primarily via live calls, email, and chat.</p></li><li><p><strong>Diagnose across a broad product surface.</strong> Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.</p></li><li><p><strong>Operate with an ownership mindset, managing escalations end-to-end.</strong> You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.</p></li><li><p><strong>Build and shape AI tools, not just use them.</strong> Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.</p></li><li><p><strong>Ship improvements, not just flag them.</strong> When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.</p></li><li><p><strong>Communicate with precision and empathy.</strong> Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.</p></li></ul><h2>What You Need</h2><ul><li><p>You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.</p></li><li><p>You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.</p></li><li><p>You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.</p></li><li><p>You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.</p></li><li><p>You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.</p></li><li><p>You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.</p></li><li><p>You're comfortable on the phone. Many interactions start there.</p></li><li><p>You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.</p></li></ul><h2>Nice to Haves</h2><ul><li><p>Experience building workflows or automations using AI tools, not just prompting</p></li><li><p>Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)</p></li><li><p>Background in payments infrastructure (ACH, wire transfers, card networks)</p></li><li><p>Track record of working somewhere that shipped product fast and expected CX to keep up</p></li></ul><h2>Why be a CX Associate at Ramp</h2><ul><li><p><strong>Cross-functional exposure from day one.</strong> You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.</p></li><li><p><strong>AI tools and unlimited access.</strong> Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.</p></li><li><p><strong>Career growth that you own.</strong> Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.</p></li><li><p><strong>Culture that's different from a call center.</strong> Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.</p></li></ul><h2>Read more about how Ramp thinks about AI and CX:</h2><ul><li><p><a href='https://x.com/geoffintech/status/2042002590758572377?s=20'><u>How Ramp Became an AI-First Company — Geoff Charles, CPO</u></a></p></li><li><p><a href='https://x.com/sebgoddijn/status/2042285915435937816?s=20'><u>Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager</u></a></p></li><li><p><a href='https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai'><u>AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI</u></a></p></li></ul><h2>What to know before you apply</h2><ul><li><p><strong>Schedule & Shift Bidding - Please Read Carefully:</strong> CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span <strong>7:00 Am–11:00 Pm Et</strong>, and your shift will likely include a weekend day (either <strong>Sun–Thu</strong> or <strong>Tue–Sat</strong>). Associates also cover <strong>2–3 company holidays per year</strong> on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.</p></li><li><p>The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.</p></li><li><p>This role is a launchpad for your career at one of the fastest-growing companies in fintech.</p></li></ul><p><em>For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.</em></p><h2>Benefits available to all full-time Ramp employees (Global)</h2><ul><li><p>Flexible PTO</p></li><li><p>Centralized home-office equipment ordering</p></li><li><p>Health and wellness stipend</p></li><li><p>Budget for intra-office travel</p></li><li><p>Weekly coffee stipend</p></li></ul><h2>United States</h2><ul><li><p>100% medical, dental & vision insurance coverage for you, with partial coverage for dependents</p></li><li><p>One Medical annual membership</p></li><li><p>401(k), including employer match on contributions made while employed by Ramp</p></li><li><p>Fertility HRA (up to $10,000 per year)</p></li><li><p>Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay</p></li><li><p>Pet insurance</p></li><li><p>In-office perks: lunch, snacks, drinks, and more</p></li><li><p>Relocation expense coverage to NYC or SF (if needed)</p></li></ul><h2>Canada</h2><ul><li><p>Group medical, dental, and vision coverage through Sun Life</p></li><li><p>Life, AD&D, and disability coverage</p></li><li><p>Fertility drug coverage (up to $4,000 lifetime)</p></li><li><p>Group Retirement Plan with employer match (RRSP + DPSP)</p></li><li><p>Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay</p></li><li><p>Employee Assistance Program and virtual care through Lumino Health</p></li></ul><h2>United Kingdom</h2><ul><li><p>Private medical insurance through Freedom Elite</p></li><li><p>Virtual GP and at-home care via eMed x Livi</p></li><li><p>Workplace pension through Penfold, with salary sacrifice option</p></li><li><p>Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay</p></li></ul><h2>Referral Instructions</h2><p>If you are being referred for the role, please contact that person to apply on your behalf.</p><h2>Other notices</h2><p>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p><em>Beware of recruiting scams: Ramp will only contact you through official @</em><a href='http://Ramp.com'><em>Ramp.com</em></a><em> email addresses and will never ask for payment or sensitive personal information during the hiring process.</em></p><p><a href='https://ramp.com/legal/applicant-privacy-notice'>Ramp Applicant Privacy Notice</a></p>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Support/Success
Sentilink company logo
Founding Mobile Developer
Oct 14
Sentilink
Oct 14
Engineering
All U.S.
Remote & Hybrid Options
210k-240k / Yr
<p><a href='https://www.sentilink.com/'><u>SentiLink</u></a> stops more than 150,000 fraud attempts and verifies more than 3 million identities every day to protect both institutions and consumers. The problems we work on are challenging, and solving them takes deep domain expertise, rigorous analysis, and a willingness to dig into the details.</p><p>At SentiLink, you'll work alongside smart, highly collaborative colleagues who respect each other's time and judgment, take ownership, and follow through on their commitments. Together, we do truly meaningful work protecting the identities of innocent consumers and flagging the fraudsters attempting to exploit them.</p><p>We're well capitalized and growing quickly. We already serve 13 of the top 15 U.S. banks, we're expanding into new markets, and we're backed by Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We've been named to the<a href='https://www.forbes.com/companies/sentilink/?list=fintech50'> <u>Forbes Fintech 50</u></a> and as a<a href='https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection'> <u>2026 FICO Industry Vanguard Decision Award Winner</u></a>. We were also the<a href='https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider'> <u>first company to go live</u></a> with the electronic Consent Based Social Security Number Verification (eCBSV) service, and we've <a href='https://resources.sentilink.com/media/dr.-david-maimons-congressional-testimony-on-emerging-fraud-threats-and-the-evolving-fraud-landscape'><u>testified before the U.S. Congress</u></a> on the future of identity.</p><p>We want SentiLink to be the best place you've ever worked. We offer generous benefits and support a range of working arrangements, from fully remote to in-office. We are a digital-first company with strong collaboration across the U.S. and India, and we meet in person regularly to build relationships. We have offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India.</p><h2>Role:</h2><p>The Engineering team builds the systems and products that power SentiLink’s fraud detection capabilities. For this role, you’ll work closely with the NOVA squad across Product, Engineering, Data Science, Fraud Intelligence, and Sales to bring mobile device intelligence into SentiLink’s products and deepen our understanding of the mobile device landscape.</p><p>We’re looking for a <strong>Founding</strong> <strong>Mobile Developer</strong> with deep systems-level expertise across both iOS and Android. You will own the technical approach and implementation of mobile SDKs for device fingerprinting, starting with bringing mobile device fingerprinting in-house for NOVA. Success in this role means independently navigating ambiguous technical problems, understanding how mobile platforms behave below the application layer, and building reliable mobile capabilities that strengthen our fraud detection models. Over time, your work may also help enable a mobile-optimized experience for SentiLink’s dashboard.</p><p>This is a remote, US-based role.</p><h2>Responsibilities:</h2><ul><li><p><strong>Own</strong> the design and implementation of SentiLink’s mobile SDKs for device fingerprinting across native iOS and Android.</p></li><li><p><strong>Develop</strong> a deep technical understanding of device behavior and the signals available across both mobile platforms, including networking and other system-level capabilities.</p></li><li><p><strong>Evaluate</strong> approaches to mobile device fingerprinting and make technical decisions that balance signal quality, platform constraints, and maintainability.</p></li><li><p><strong>Partner</strong> with Product and Engineering to define and deliver mobile capabilities for NOVA.</p></li><li><p><strong>Collaborate</strong> with Data Science to make mobile device signals available for fraud detection models and support effective use of those signals.</p></li><li><p><strong>Investigate</strong> ambiguous mobile engineering problems independently, using rigorous analysis and experimentation to determine the right technical approach.</p></li><li><p><strong>Contribute</strong> mobile expertise and technical direction as SentiLink evaluates longer-term opportunities for mobile experiences.</p></li></ul><h2>Requirements:</h2><ul><li><p>5+ years of professional software engineering experience, with extensive experience developing for both native iOS and native Android.</p></li><li><p>Deep systems-level understanding of both iOS and Android, including areas such as networking, device APIs, operating system behavior, and platform internals.</p></li><li><p>Demonstrated ability to build technically complex mobile software with an emphasis on systems-level engineering rather than primarily user interface development.</p></li><li><p>Strong ability to independently explore and solve ambiguous technical problems with a high degree of ownership and autonomy.</p></li><li><p>Excellent analytical, problem-solving, communication, and interpersonal skills.</p></li><li><p>Deep understanding of device fingerprinting approaches and mechanisms <strong>preferred</strong>.</p></li><li><p>Experience partnering with data scientists to provide signals or capabilities used in machine learning models <strong>preferred</strong>.</p></li></ul><h2>Compensation: </h2><ul><li><p>$210,000 - $240,000/year + equity + benefits.</p></li></ul><h3>Note: This salary range may be inclusive of multiple career levels, and the actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, and qualifications.</h3><h2>Perks:</h2><ul><li><p>Employer paid group health insurance for you and your dependents</p></li><li><p>401(k) plan with employer match (or equivalent for non US-based roles)</p></li><li><p>Flexible paid time off</p></li><li><p>Regular company-wide in-person events</p></li><li><p>Home office stipend, and more!</p></li></ul><h2>Corporate Values:</h2><ul><li><p>Follow Through</p></li><li><p>Deep Understanding</p></li><li><p>Whatever It Takes</p></li><li><p>Do Something Smart</p></li></ul>
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, WY
Engineering

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